Stefanie Young Brown

Supports 385 members diagnosed with at least 1 of 22 rare conditions as they manage their complex care needs by:

• Remaining calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• Serving as Molina Healthcare's Sickle Cell Anemia Specialty Nurse for Kentucky members
• Educating patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
• Improving patient satisfaction ratings by delivering compassionate and personalized care.
• Implementing infection control measures that significantly reduced hospital-acquired infections.
• Utilizing strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
• Collaborating with interdisciplinary teams for optimized patient treatment plans and outcomes.
• Mentoring new nursing staff members, fostering teamwork and improving Team efficiency by demonstrating and acknowledging CVS Heart at Work qualities seen in Team members.
• Maintaining up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
• Increasing quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
• Providing emotional support to members and their families during critical incidents, strengthening overall trust in the healthcare team.
• Educating family members and caregivers on patient care instructions.
• Evaluating patient histories, complaints, and current symptoms.
• Observing and documenting patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Performing triage on incoming patients and determined severity of need.
• Developing and implementing care plans for members based on medical treatment plans and identified needs..
• Following all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Using first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Equipping patients with tools and knowledge needed for speedy and sustained recovery.
• Facilitating therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Collaborating with leadership to devise initiatives for improving nursing satisfaction, retention and moral.
• Participating in evidence-based practice project implementation, nursing competency development and nursing simulation activities as a member of The Metrics and POD Team whose purpose is to monitor Metric trends and provide education to improve results.
• Providing emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
• Managing complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
• Performing accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.

• Worked closely with organizational leadership to guide operational strategy.
• Instrumental in increasing qualified, certified home care staff from 10 to 40 to meet patient care demand.
• Actively pursued and hired professionals for office positions which contributed to tripling weekly revenue.
• Oversaw financial management, ensuring fiscal responsibility and long-term organization sustainability.
• Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
• Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
• Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
• Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
• Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
• Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
• Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
• Drove strategic improvements to enhance operational and organizational efficiencies.
• Strengthened internal communication channels to facilitate cross-functional collaboration and decision making.
• Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
• Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
• Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
• Implemented innovative marketing strategies to raise brand awareness and drive revenue growth.
• Led organization through significant transition period, maintaining stability and focus on strategic goals.
• Boosted team productivity and morale by developing comprehensive employee training and development program.

• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Achieved positive client outcomes by developing and implementing comprehensive case management plans.
• Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
• Developed and implemented comprehensive case management plans to address client needs and goals.
• Improved client satisfaction by timely and efficiently addressing concerns.
• Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
• Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
• Monitored clients' progress and tracked client services to provide crisis interventions.
• Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
• Coordinated with healthcare providers to ensure clients had access to necessary medical services, enhancing their overall well-being.

• Provided emotional support to patients and their families during end-of-life processes, promoting dignity and comfort both in homes (20-30 member caseload and on the Inpatient Hospice Unit (4-8 patients).
• Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
• Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
• Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
• Served as a liaison between patients, families, and healthcare providers to ensure seamless delivery of hospice services.
• Maintained accurate documentation of patient interactions, assessments, interventions, and responses to care.
• Efficiently managed caseloads while adhering to regulatory guidelines ensuring compliance with Medicare conditions of participation.
• Educated patients and families about illness progression, treatment options, and available resources for additional support.
• Ensured timely delivery of medical treatments for optimal symptom management while maintaining high levels of compassion.
• Promoted environments conducive to open communication among staff members regarding complex cases or challenging situations.
• Coordinated discharge planning with multidisciplinary teams for smooth transitions from acute care settings to home-based hospice care.
• Monitored and evaluated patient progress, adjusting care plans accordingly for best possible outcomes.
• Cultivated a positive team culture through role modeling, active listening, and open communication with peers and supervisors.
• Enhanced interdisciplinary team collaboration through proactive communication and coordination of patient services.
• Participated in continuous professional development opportunities resulting in better understanding advancements in palliative medicine.
• Proactively identified potential barriers to quality care delivery and implemented solutions for improved service provision.
• Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
• Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.

• Ensured accurate reporting of HEDIS measures by meticulously verifying data sources and documentation with 97.5% accuracy.
• Enhanced patient care quality by identifying areas for improvement through regular performance audits.
• Conducted regular reviews of clinical documentation practices, providing constructive feedback and coaching to improve patient records accuracy and completeness.
• Supported the development of Quality Improvement Plans by providing input on nursing best practices and standards.
• Collected, summarized and trended provider performance data to identify and strategize opportunities for provider improvement.
• Researched and validated clinical data.
• Managed digitization of paper records.

• Led shift handover meetings effectively communicating critical information about each patient's status ensuring continuity of care for 45-60 long-term residents.
• Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
• Skillfully performed various clinical procedures such as IV insertion, wound dressing changes, catheterizations; ensuring optimal comfort levels for patients during these processes.
• Enhanced interdisciplinary collaboration through effective communication and teamwork with physicians, therapists, and support staff.
• Built rapport with patients and family members to deliver exceptional care.
• Performed patient assessments and adjusted care plans accordingly.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Managed medication administration safely and accurately while maintaining meticulous documentation in electronic health records systems.
• Provided comprehensive assessments of patients'' physical, emotional, and social needs, informing personalized care plans.
• Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
• Collaborated with interdisciplinary teams during rounds, providing input and advocating for patient needs.
• Promoted a culture of safety unit, adhering to strict infection control protocols and reporting potential risks promptly.
• Participated in quality improvement initiatives, identifying areas for improvement and implementing changes to enhance patient care delivery.
• Strengthened unit care standards and policies with focus on patient safety and dignity.
• Collaborated with other healthcare professionals to provide quality patient care.
• Conducted daily shift briefs to inform staff of changes in patient care assignments.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.

• Educated patients and caregivers on various aspects of disease management, including self-care techniques, medication administration, and lifestyle modifications.
• Enhanced patient care by implementing evidence-based nursing practices and staying current on industry standards.
• Developed strong rapport with patients, fostering trust and encouraging open communication about health concerns.
• Participated in quality improvement initiatives aimed at optimizing patient safety measures.
• Collaborated with interdisciplinary healthcare team members to develop comprehensive patient care plans, improving overall outcomes.
• Streamlined documentation processes by maintaining accurate electronic medical records for each patient encounter.
• Conducted thorough patient assessments to identify key health issues and devise appropriate treatment plans.
• Applied critical thinking skills to swiftly identify and address potential complications in high-pressure situations, promoting favorable outcomes for patients under my care.
• Advocated for patient's rights, working diligently to ensure they received the highest quality care possible within facility constraints.
• Promoted a culture of teamwork among nursing staff by fostering open communication, addressing conflicts constructively, and celebrating collective achievements.
• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Educated family members and caregivers on patient care instructions.
• Evaluated patient histories, complaints, and current symptoms.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.

• Maintained accurate documentation of student medical records in accordance with local, state, and federal regulations for students K through 12th grade.
• Organized professional development opportunities for teachers regarding student-specific medical conditions like diabetes and asthma management.
• Delivered compassionate care to students experiencing illness or injury while maintaining confidentiality of their medical information.
• Established strong relationships with parents; communicating about their children's health needs regularly to ensure optimal outcomes.
• Served as a resource for faculty and staff on health-related issues, providing training sessions on topics such as first aid and allergy management.
• Ensured timely medical attention for students by efficiently managing the school clinic and triaging cases.
• Coordinated school-wide emergency preparedness initiatives including CPR/AED certification classes along with disaster response drills.
• Provided counseling support for students dealing with emotional issues, substance abuse, or other health-related concerns.
• Evaluated the efficacy of school health programs by collecting data and presenting findings to administration for continuous improvement efforts.
• Assessed growth patterns of students through annual height, weight, vision, hearing screenings to identify potential concerns early on.
• Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
• Assessed student health and identified potential health concerns to provide appropriate care.
• Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
• Performed health screening for students and faculty by conducting vision, hearing and scoliosis screenings.
• Screened for infectious diseases to help prevent spreading within school community.
• Maintained upkeep on defibrillators, blood pressure monitors and first aid kits to keep resources in working condition for emergencies.
• Performed triage on incoming patients and determined severity of injuries and illnesses.

• Maintained 40-50 child caseload, birth to three years old, with developmental delays or who were at risk for delays
• Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
• Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
• Conducted comprehensive assessments of patients' physical, emotional, and social needs in order to develop individualized care plans that facilitated optimal health outcomes.
• Enhanced interdisciplinary team communication through regular case conferences, promoting effective collaboration for optimal patient care.
• Responded promptly and professionally to patient questions and concerns.
• Advocated for patients by communicating care preferences to practitioners and verifying interventions meet treatment goals.
• Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
• Provided education and support to patients and families, empowering them to make informed decisions regarding their health and developmental needs.
• Completed initial assessments of patients and family to determine and address individual home care needs.
• Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
• Coordinated rehabilitative therapy.
• Advocated for patient's rights, facilitating access to necessary community services and resources.
• Managed support services and fostered communication among social workers, therapists, behavioral specialists, preschool/head start personnel, clients and families.
• Integrity Coordinating Council and District Education Integrity Council participant whose purpose was "to maximize the potential of infants and toddlers (birth through two) having, or at risk of having, developmental delays".

• Case Managed for ICU (20 bed unit), Medical Telemetry (15 bed unit), and Surgical Units (75 bed unit).
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
• Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
• Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
• Precepted nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
• Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
• Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
• Provided support for patient's families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
• Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
• Evaluated patient histories, complaints, and current symptoms.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Investigated and resolved issues affecting hospital operations and patient care.
• Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.