Stefanie Ziencik
Leechburg,PA
Summary
Passionate Emergency Department Technician possessing expert knowledge of medical terminology and medical equipment operations. Offering 2-year background providing assistance in routine patient care and administrative support activities in emergency department. Trustworthy and responsible professional comfortable working in fast-paced environment and adapting quickly to changes. Dependable student nurse with hands-on experience in direct patient care in Emergency Department Technician role. Skilled in triaging and prioritizing care, performing physical assessments, assisting with care planning and educating patients. On track to graduate in nursing. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Emergency Room Patient Care Technician Specialist
UPMC East
05.2022 - Current
- Improved patient satisfaction by providing compassionate and attentive care during high-stress situations.
- Inserted peripheral IVs and Ultrasound guided IV placement
- Maintained safe and clean environment through diligent adherence to infection control protocols and standards.
- Enhanced patient care by efficiently managing emergency room workflow and prioritizing tasks.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Continuously monitored patients and reported changes to head nurses and physicians.
Certified Nursing Assistant Level 2
Presbyterian SeniorCare
01.2011 - 04.2013
- Assist residents with Activities of Daily Life
- Maintain and organize resident rooms, work stations, and storage rooms
- Assist RN/LPN with any concerns
- Trained to do total body exams for skin changes daily, preventative measures and care for bed sores, and identify small personality changes
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Prepared schedules for showers and tables to help establish residents weight patterns.
Order Processing Specialist
PCNA - Leed's
09.2016 - 05.2022
- Maintains excellent reputation with customers by displaying high quality customer service
- Communicated with customers to answer questions and perform account maintenance.
- Communicated with customers to address order inquiries, changes and cancellations.
- Keeps track of orders that have not been cleared for production and frequently follows up with customers
- Consistently reaching and going above and beyond productivity goals
- Provided cross-functional support during peak periods or staffing shortages, demonstrating adaptability and teamwork skills.
- Completed accurate order entry and data verification.
- Will help with mentoring new employees as needed.
General Office Assistant
Empire Today LLC
03.2014 - 09.2016
- Receive paperwork from Installers and sales representatives and process pay
- Answer phones and direct calls
- Edited and proofread documents for accuracy and completeness.
- Managed incoming calls and emails, directing them to appropriate personnel for prompt responses.
- Performed data entry tasks efficiently, ensuring accuracy of information entered into databases or spreadsheets
- Collaborated with various departments to complete assigned tasks.
- Maintained and updated office records, both digital and physical.
Education
Associate of Science - Nursing
Community College of Allegheny County
Monroeville, PA12.2024
Emergency Medical Technician - EMT
Indiana University of Pennsylvania East
Monroeville, PA08.2023
High School Diploma -
Kiski Area High School
Vandergrift01.2007
Skills
- Peripheral/Ultrasound guided IV insertion
- Blood Glucose Testing
- ABL/blood gas analyzer
- Measuring and monitoring vitals
- Basic Cardiac monitoring
- Dementia and Alzheimer's knowledge
- Time Management
- Attention to Detail
- CPR/BSL Certification
- Foley Catheter Care
- 12-lead EKG monitoring
- LEAP training
Computer Experience
- Familiar with Microsoft Word, Excel, Power Point, Keyboarding, E-mail, Internet
Certification
- Certified Emergency Medical Technician
Timeline
Emergency Room Patient Care Technician Specialist
UPMC East
05.2022 - Current
Order Processing Specialist
PCNA - Leed's
09.2016 - 05.2022
General Office Assistant
Empire Today LLC
03.2014 - 09.2016
Certified Nursing Assistant Level 2
Presbyterian SeniorCare
01.2011 - 04.2013
Associate of Science - Nursing
Community College of Allegheny County
Emergency Medical Technician - EMT
Indiana University of Pennsylvania East
High School Diploma -
Kiski Area High School
- Certified Emergency Medical Technician
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