Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Stefanie J King

Office Assistant
Steubenville,OH

Summary

Service-focused Patient Registration Representative proficient in managing new admissions. Collects and completes paperwork diligently to minimize errors and maximize patient satisfaction. Handles demands of different insurance plans with organized approach.

Efficient Job Title competent in handling scheduled and unscheduled patients. Coordinates schedules and bed assignments effectively using Software. Successful at resolving paperwork and operational problems to complete timely registrations. Documents critical data elements consistently to facilitate proper identification and billing for each patient.

Highly knowledgeable Job Title with wealth of healthcare experience and expertise in problem-solving. Talented in maintaining complex and comprehensive databases covering patient information. Dedicated to proactive monitoring and thorough reporting using top-notch technical abilities.

Methodical health information professional experienced with large-scale computer systems and databases. Focused on continuous evaluation and optimization for changing healthcare needs. Confident in managing technical and personnel resources.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1

23

23
23
years of professional experience

Work History

Patient Registration Clerk

Trinity West Medical Center
Steubenville, OH
03.2000 - 09.2022
  • Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
  • Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
  • Imaged and scanned patient and registration documentation into electronic patient record via System.
  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
  • Accurately inputted patient and insurance information into company's computer system using Software.
  • Visited patients' rooms to collect insurance and financial information required for registrations.
  • Distributed informational materials, necessary forms and hospital procedures to patients.
  • Identified non-participating and out-of-network insurance plans and worked with patients and providers to address situations.
  • Interpreted physician's orders accurately to input correct testing information and verify admissions criteria.
  • Scheduled Number+ appointments using computerized calendars in System.
  • Arranged transfers from outside facilities by communicating effectively with facility representatives, physicians and nursing staff.
  • Assembled and disassembled patient charts based on specific departmental policies.
  • Took reservations from physicians and office staff to coordinate bed placements for scheduled and unscheduled patients.
  • Collected, organized and entered patient data into medical systems.
  • Retrieved medical data for physicians and patients.
  • Catalogued patient data in clinical databases and registries according to regulatory practices.
  • Performed regular quality and validation assessments on patient data to verify accuracy.
  • Secured confidential patient information from unauthorized access.
  • Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
  • Used Software to code and categorize health information for analysis and insurance reimbursement purposes.
  • Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
  • Studied and researched various medical terms as well as software and coding systems.
  • Performed software updates, upgrades and data backups.
  • Took copayments and compiled daily financial records.
  • Assisted patients in filling out check-in and payment paperwork.

Office Assistant

Physician Practices LLC
Weirton, WV
09.2022 - 11.2022
  • Produced high-quality communications for internal and external use.
  • Provided clerical support, addressing routine and special requirements.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Assessed calls and inquiries to prioritize services based on medical emergencies.
  • Posted payments and charges to patient accounts and participated in billing processes.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Comforted patients by anticipating patients' anxieties, answering patients' questions and maintaining reception area.
  • Optimized patients' satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone.
  • Scheduled surgeries by making arrangements with surgical centers and prepared charts and consent forms.
  • Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.

Education

General Studies

Edison South
Richmond, OH
08.1989

Skills

  • Taking Client Histories
  • Patient Medical Histories
  • Clerical Support
  • Reminder Calls
  • Registration Coordination
  • Cleaning and Sterilizing
  • Operational Efficiency
  • Certified Medical Administrative Specialist
  • Admissions Screening
  • Project Requirements
  • Data Confirmation
  • Patient Information Management
  • Healthcare Regulations
  • Medical Recordkeeping
  • Registration Processing
  • Organization and Time Management
  • Software Applications
  • Legal Standards
  • Account Updates
  • Customer Satisfaction
  • Organizational Policies
  • Intake Interview
  • Medical Report Preparation
  • Preparing Treatment Rooms
  • Creative Solutions
  • Technical Library Maintenance
  • Verifying Eligibility
  • HIPAA Regulations
  • Call Transfers
  • Healthcare Operations
  • Releases Processes
  • Administrative Duties
  • Demographics Information
  • Advising Patents
  • Information Assistance
  • Patient Information Collection
  • Standards Compliance
  • Electronic Health Records Systems
  • Collections Processing
  • Encryption Software
  • Community Resource Information
  • Patient Intakes
  • Data Security
  • Operational Requirements
  • BLS Certified
  • Confidential Records Management
  • Data Entry Software
  • Critical Thinking
  • Registration Procedures
  • Registration Requirements
  • Patient Registration
  • Medical Histories and Vital Statistics
  • Office Supplies and Inventory
  • Equipment Troubleshooting and Maintenance
  • Service Quality
  • Outpatient Procedures
  • Team Meetings
  • Balancing Daily Deposits
  • Medicare Regulation
  • Insurance Form Processing
  • Customer Relationship Management
  • Program Eligibility
  • Safety Protocols
  • Patient Engagement
  • Tact and Sensitivity
  • Patient Health Information Access
  • Insurance Information Collection
  • Phone Inquiries
  • Customer Inquiries
  • Online Systems
  • Clinic Administration
  • Status Updates
  • Computerized Maintenance Management Systems
  • Organizing Service Schedules
  • Hospital Standards
  • Procedural Guidance
  • Referral Verification
  • Registration Services
  • Onsite Visits
  • Constructive Feedback
  • Height and Weight Measurement
  • Information Updates
  • Patient Interviews
  • Focused Observation
  • Creative Thinking
  • Informational Materials
  • Deductible Collection
  • Hospitality Operations
  • Complex Problem-Solving
  • Message and Report Transcription
  • Payment Scheduling and Collection

Accomplishments

  • 10 Digit Phone Number:
  • Order Number:
  • Product Description(s):
  • Check all items that apply: 5660FH
  • Please note that by signing and submitting this affidavit you agree to support and comply with all federal, state, and local laws
  • You acknowledge that the shipping company representative or postal inspector may contact you, and you agree to cooperate with any investigation related to this loss/ theft
  • By signing this affidavit, you agree that all information you have provided is true and accurate to the best of your knowledge
  • Unsigned affidavits will not be processed
  • I have not received the merchandise/order in dispute, and I have not received any benefit or made money from the loss of the merchandise
  • I agree to cooperate with law enforcement if there is an investigation
  • I have checked with family members, other people at this address, neighbors, and/or caretakers and have confirmed that no one has received this merchandise/order
  • My order value is over $300.00 and I’m including a police report for theft (if you don’t have a police report, you must include the phone number, badge number and name of officer you spoke with):
  • I know who has the merchandise and I am not able to retrieve the item(s) from them
  • If so, please provide us with their contact information below:
  • I have checked with the delivery company and the response was (please provide information below):
  • PRINT NAME
  • SIGNATURE
  • DATE
  • Please select one of the following:
  • I would like to have my account credited when the review has been completed
  • I would like the merchandise resent when the review has been completed
  • A physical signature is required
  • You must print and sign before returning.

Timeline

Office Assistant

Physician Practices LLC
09.2022 - 11.2022

Patient Registration Clerk

Trinity West Medical Center
03.2000 - 09.2022

General Studies

Edison South
Stefanie J King Office Assistant