Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Timeline
Generic
Stefano Cicciotti

Stefano Cicciotti

Austin,TX

Summary

Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.


Overview

17
17
years of professional experience
1
1
Certification

Work History

Director of Operations

Mia Italian Tapas /Cedro/ Fig
06.2023 - Current
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Assisted in recruiting, hiring and training of team members.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Annual Revenue for 3 concepts 6 Millions
  • employee for the 3 locations 85

Restaurant General Manager

Mia Italian Tapas & Bar
02.2021 - Current
  • Managed all aspects of restaurant operations, including administration, budget, ordering, and payroll
  • Supervised dining room and provided training to ensure high quality of customer service
  • Held full P&L and operating responsibility for the location with over 125+ employees
  • Maintained Health Code standards based on Dept of Health regulations
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.

DUAL GENERAL MANAGER

Taverna and Toulouse Lombardi Family Concept
11.2016 - 01.2021
  • Opened as Restaurant GM Taverna in December 2016 and Toulouse in February 2017

Company Owner Alberto Lombardi


Company Annual Revenue 55 Milion

Annual Revenue Managed as Dual General Manager 7 Million

employee managed 125 between both locations


Food and Beverage Director

Hotel Tides
05.2016 - 11.2016

General Manager

Quattro Gastronomia Italiana
01.2013 - 01.2016
  • Company Overview: Knr Hospitality group - Miami, FL
  • Owner Nicola Siervo ( Wall Lounge)
  • Managed operations of high volume Fine Dining Italian restaurant Quattro Gastronomia Italiana
  • Annual Revenue 4 Milion
  • Opening Manager for Cavalli Lounge

(Directed under Management company KNR)

Owner Riccardo Silva

Silva International Investments

General Manager

Big Fish Restaurant
01.2011 - 01.2013
  • Managed all front and back of the house operation, improved management techniques and inventory and cost control

Restaurant Manager

Fratelli La Bufala
01.2010 - 01.2011
  • Directed the day-to-day restaurant operations

Restaurant Manager

Fratelli La Bufala
01.2008 - 01.2010

Education

CERIFICATION - Level 2 Sommelier

AIS NAPOLI
Napoli Italy
04-2021

Bachelor - Hospitality Administration And Management

Istituto Alberghiero
Italy
05-2001

Skills

  • Operational efficiency
  • Team leadership
  • Decision-making
  • Teamwork and collaboration
  • Customer service management
  • Customer relations
  • Strategic planning and execution
  • Business management
  • Cost control
  • Leadership training
  • Financial controls implementation
  • Operations management

Personal Information

Work Permit: Authorized to work in the US for any employer.

Certification

Level 2 Certified Sommelier

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Italian
Native or Bilingual

Timeline

Director of Operations

Mia Italian Tapas /Cedro/ Fig
06.2023 - Current

Restaurant General Manager

Mia Italian Tapas & Bar
02.2021 - Current

DUAL GENERAL MANAGER

Taverna and Toulouse Lombardi Family Concept
11.2016 - 01.2021

Food and Beverage Director

Hotel Tides
05.2016 - 11.2016

General Manager

Quattro Gastronomia Italiana
01.2013 - 01.2016

General Manager

Big Fish Restaurant
01.2011 - 01.2013

Restaurant Manager

Fratelli La Bufala
01.2010 - 01.2011

Restaurant Manager

Fratelli La Bufala
01.2008 - 01.2010

Level 2 Certified Sommelier

CERIFICATION - Level 2 Sommelier

AIS NAPOLI

Bachelor - Hospitality Administration And Management

Istituto Alberghiero
Stefano Cicciotti