STEFANO CUTILLO
165 Lincoln Place Garfield NJ ,USA
Summary
Self-motivated individual with 5 years of customer service experience. Excellent listening skills, oral and written communications. Comfortable interacting with all levels of the organization and the public. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly. Enjoy learning new programs and processes. A team player who is attentive to detail and able to work in a fast-paced environment. A focus in strong problem-solving abilities, willingness to learn, and excellent communication skills. Eager to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Police Officer
Garfield Police Department
01.2022 - Current
- Enforced traffic laws and ensured public safety through routine patrols and monitoring high-risk areas.
- Conducted thorough investigations of incidents, gathering evidence and interviewing witnesses to establish facts.
- Participated in training sessions on legal updates and best practices, ensuring compliance with evolving regulations.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Responded to emergency calls to provide assistance to citizens in need.
Personal Trainer
Self-employeed
03.2021 - 01.2022
- Developed personalized fitness programs tailored to individual client goals and needs.
- Educated clients on proper exercise techniques and nutritional guidelines for optimal health.
- Monitored client progress, adjusting programs as necessary to ensure continuous improvement.
- Conducted group fitness classes, fostering a motivating and supportive environment for participants.
- Designed specific workout systems for individual clients based on performance ability.
- Demonstrated proper technique for exercises to avoid injuries.
- Implemented meal prep for clients in house for weekly pick-up.
- Created new meal prep menus weekly with personal chef to ensure fresh and exciting meals for clients
Produce Order Writer
Whole Foods Market
08.2020 - 02.2021
- Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
- Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
- Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
- Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
- Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
Produce Supervisor
Whole Foods Market
11.2017 - 07.2020
- Supervises and delegates tasks to Produce Team Members.
- Works with Produce Trainer to train Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
- Assists in training of new Team Members, utilizing learning checklists and training materials.
- Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
- Advanced knowledge of regulatory and safety policies and procedures
- Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate
- Proficiency with email, Microsoft Office, and operations-related application
- Consistently communicates and models WFM vision and goals
Car Attendant
Tri State Elite Valet Parking
09.2015 - 06.2016
- Provided exceptional service to all guests and potential guests
- Developed customer service skills and learned how to work under pressure
- I exercised parking services to safely and efficiently move guests automobiles to a designated parking location while following company’s policies and procedures
- Working with others helped me gain great communication skills and time management skills
- Required to work long weekends and double shifts
- Learned how to work in a quick and effective manner while being on my feet for long hours.
Waiter
Venetian Catering
03.2014 - 06.2015
- Arrived to work in proper attire and well-groomed to the company’s expectations
- Provided friendly and attentive services while regularly checking on guests
- Working in a fast pace environment increased my team building skills as I worked with 15 to 25 team members each event
- Followed all safety and sanitation policies when handling food and beverages to uphold proper health standards
- Displayed enthusiasm and knowledge about the restaurant’s food, beverages, and ingredients while guiding guest through the menu
- Set dining tables accordingly to the type of event and service standards and routinely cleaned work areas throughout each shift
- I developed and maintained positive working relationships with other to reach business goals
Education
High School Diploma -
Garfield High School
Garfield, NJ01.2015
Associates of Science - Criminal Justice, Business administration
Bergen Community College
Paramus, NJ01.2018
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- De-escalation techniques
- Community engagement
- Physical fitness
- Multi-tasking ability
- Flexible schedule capability
- Adaptability
- Positive attitude
- Organized and Detailed
Certification
- EMD and NECI Basic Telecommunications Certification
- Basic Life Support (CPR and AED) Certification
- Basic course for Police Officers PTC certified
- CED TASER Operator
- CP21 Community Policing in the 21st Century to Embrace Conflict
- Rescue Task Force
- Workplace Discrimination and Harassment
- Chemical Breath analyses pursuant to chapter 142 of the laws of 1966 in the operation of the Alcotest 7110 MKIII-C, A method to determine Intoxication
- Motor Vehicle Title 39 and DWI Refresher
- D2 Cybersecurity
Languages
Spanish
Professional Working
Italian
Professional Working
Timeline
Police Officer
Garfield Police Department
01.2022 - Current
Personal Trainer
Self-employeed
03.2021 - 01.2022
Produce Order Writer
Whole Foods Market
08.2020 - 02.2021
Produce Supervisor
Whole Foods Market
11.2017 - 07.2020
Car Attendant
Tri State Elite Valet Parking
09.2015 - 06.2016
Waiter
Venetian Catering
03.2014 - 06.2015
Associates of Science - Criminal Justice, Business administration
Bergen Community College
High School Diploma -
Garfield High School