Stefany Ayala
Plantation
Summary
Versatile and results-driven professional with extensive experience in both hospitality and accounting, notably at La Esquina Restaurant and Idea Prints. Excelled in enhancing customer satisfaction and streamlining financial processes, demonstrating exceptional communication and adaptability. Proven track record in fostering teamwork and implementing cost-saving strategies, achieving significant efficiency improvements.
Overview
10
10
years of professional experience
Work History
Hostess Trainer
La Esquina Restaurant
01.2023 - 01.2025
- Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
- Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
- Promoted a culture of teamwork among all front-of-house staff which resulted in better collaboration and higher efficiency levels.
- Maintained clean and organized front-of-house areas, contributing to an inviting atmosphere for guests.
Accounting Clerck
Mi Pequeno Rincon Supermarket
07.2022 - 01.2023
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Maintained accounting records utilizing in-house and client systems.
- Input high volume of monthly invoices with consistent accuracy.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Managed accounts payable and receivables and payroll.
- Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
Accounting Clerk
Idea Prints
09.2021 - 05.2022
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Maintained accounting records utilizing in-house and client systems.
- Input high volume of monthly invoices with consistent accuracy.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Identified and resolved internal accounting variances, promoting data accuracy.
Administrative Coordinator
Gestionar Colombia
07.2015 - 09.2021
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
- Negotiated with vendors for office supplies, securing cost savings while maintaining quality.
- Increased office efficiency with development of comprehensive administrative procedures manual.
- Managed inventory of office supplies, ensuring essential items were always in stock.
- Coordinated large-scale events, ensuring smooth execution and positive attendee feedback.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
TSU Administration And Sales - Accounting And Finance
IUTI
San Cristobal07-2018
Skills
- Exceptional communication
- Guest relations
- Task delegation
- Employee scheduling
- Teamwork
- Adaptability and flexibility
Timeline
Hostess Trainer
La Esquina Restaurant
01.2023 - 01.2025
Accounting Clerck
Mi Pequeno Rincon Supermarket
07.2022 - 01.2023
Accounting Clerk
Idea Prints
09.2021 - 05.2022
Administrative Coordinator
Gestionar Colombia
07.2015 - 09.2021
TSU Administration And Sales - Accounting And Finance
IUTI
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