Stefany Call
Austin,TX
Summary
Self-motivated HR professional offering 5 years of experience in the human resources field and in-depth knowledge of organizational processes. Proficient in handling payroll, posting job vacancies and providing administrative support to human resource personnel. Successfully partners with other departments to achieve objectives.
Overview
17
17
years of professional experience
Work History
Director of Human Resources
Tatsu-Ya Organization, LLC
01.2024 - 01.2025
- Implemented data-driven decision-making processes within the HR department to identify areas of improvement.
- Led HR department restructuring, optimizing team resources for improved productivity and effectiveness.
- Established performance management systems to align individual goals with organizational objectives for a company of 500 employees.
- Oversaw benefits administration, ensuring compliance and cost-effectiveness of offerings.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
HR Manager
Tatsu-Ya Organization, LLC
08.2022 - 01.2024
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Devised hiring and recruitment policies for 500 employee company.
- Reduced process gaps while supervising employees to achieve optimal productivity.
HR Generalist
Tatsu-Ya
01.2022 - 08.2022
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Oversaw and managed hiring process and assisted human resources.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
- Conserved time and improved workflows by handling special projects and emergency solutions.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Completed projects on time and under budget while resolving complex issues for senior leaders.
- Reviewed and screened applicant resumes to identify qualified candidates.
HR Specialist
Tatsu-Ya
10.2020 - 01.2022
- Oversaw and managed hiring process and assisted human resources.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
Accounting/Payroll Assistant
Tatsu-Ya
11.2016 - 10.2020
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Researched and resolved time discrepancies.
- Checked accrued hours against listed hours for leave time.
- Maintained payroll information by calculating, collecting and entering data.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Operated 10-key calculators, computers, fax machines, copy machines and other office equipment.
- Issued tax forms on annual basis.
Shift Leader Manager
Cracker Barrel Old Country Store Inc
01.2008 - 06.2019
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Exercised composure under pressure and in escalated customer service scenarios.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Tax Preparer
Liberty Tax Service
11.2015 - 04.2017
- Completed and filed returns with tax departments at local, state and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Provided information about available products and services to clients, resulting in increased business opportunities.
Education
High School Diploma -
Bastrop High School
Bastrop, TX2006
Certified - Administrative Assistant
Southern Careers Institute Inc
Austin, TX2007
No Degree - Accounting
Austin Community College
Austin, TXSkills
- HRIS management (ADP and Paylocity)
- Managing Employee Relations
- Compliance management
- HR policy development
- Records management
- Compensation and Benefits
- Performance reviews
- Hiring and recruitment oversight
- Payroll management
- Policy Implementation
- Benefits Administration
- Leadership training and development
- Termination Processing
- Company leadership
Languages
English
Native or Bilingual
Timeline
Director of Human Resources
Tatsu-Ya Organization, LLC
01.2024 - 01.2025
HR Manager
Tatsu-Ya Organization, LLC
08.2022 - 01.2024
HR Generalist
Tatsu-Ya
01.2022 - 08.2022
HR Specialist
Tatsu-Ya
10.2020 - 01.2022
Accounting/Payroll Assistant
Tatsu-Ya
11.2016 - 10.2020
Tax Preparer
Liberty Tax Service
11.2015 - 04.2017
Shift Leader Manager
Cracker Barrel Old Country Store Inc
01.2008 - 06.2019
High School Diploma -
Bastrop High School
Certified - Administrative Assistant
Southern Careers Institute Inc
No Degree - Accounting
Austin Community College
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