Stefany Gonzaga
Customer Service/ Hospitality
Los Gatos ,CA
Summary
Gifted communicator with dynamic and persistent personality, diplomatic nature and relationship-driven mentality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
10
10
years of professional experience
Work History
Realtor
Intero Real Estate Services
10.2023 - Current
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Advised and informed prospective clients on current market activities and conditions.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Child Care Provider
Self Employed
01.2015 - Current
- Planned and guided age-appropriate tasks like reading, crafts and provided homework help.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Kept notes of behavior issues, food served, and medications administered to children.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Encouraged children to develop healthy social and emotional skills.
- Transported children to and from activities using personal or family vehicle.
Property Manager
Airbnb
02.2021 - 04.2024
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Outdoor Science Educator
YMCA Camp Campbell
01.2020 - 05.2020
- Planned, prepared and implemented an integrated science curriculum for fourth and fifth graders.
- The curriculum emphasized conservation biology and fostered environmental awareness practices.
- Created reports weekly and worked collectively with ten other naturalists.
- Worked with children from all different backgrounds and created a safe space for children to learn and feel empowered in exploring all areas of science.
- Provided student academic support outside class time to improve learning and performance.
- Planned, prepared, and taught lesson plans, giving students individual support.
- Understood critical development years for adolescent minds and structured lessons to meet cognitive abilities.
- Planned and escorted student field trips relevant to current science course work.
Education
Bachelors - Biology
University of California, Santa Cruz
Santa Cruz, CA Aug 2017 - 08.2019
Skills
Organization
Bilingual
Documentation skills
Project Management
Instructional design
Curriculum Development
Educational leadership
Educational research
Timeline
Realtor
Intero Real Estate Services
10.2023 - Current
Property Manager
Airbnb
02.2021 - 04.2024
Outdoor Science Educator
YMCA Camp Campbell
01.2020 - 05.2020
Child Care Provider
Self Employed
01.2015 - Current
Bachelors - Biology
University of California, Santa Cruz
Aug 2017 - 08.2019
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