Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stefany Llamas

Rialto,CA

Summary

Highly skilled pharmaceutical professional excelling in working efficiently under high-pressure situations. Extensive knowledge of trade and generics enables accurate processing of prescription orders and refills for timely patient medication delivery. Well-versed in medication abbreviations and terminology, ensuring precision in all aspects of work including filling and labeling medications. Adept at generating daily future bill reports and auto fills to streamline processes for increased efficiency. Possesses strong administrative abilities, including alpha and numeric filing techniques. Warm and friendly demeanor establishes positive relationships with colleagues and customers. Equipped with a typing speed of 60 words per minute and proficiency in Microsoft Word, Excel, and PowerPoint for handling various administrative tasks with ease. Skilled in effective communication through phone, email, and text for seamless correspondence in any situation.

Overview

16
16
years of professional experience

Work History

Pharmacy Technician

Coram Healthcare
11.2018 - Current
  • Utilize HCN 360 and saleforce and Epic.
  • Contacting patients on a weekly base to go over their refills and scheduled their next deliveries.
  • Provided weekly assessments to patient on labs dependent medications.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers and home health agencies .
  • Translated for pharmacy communications for Spanish speaking customers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems over telephone by providing assistance with placing orders.
  • Entered and processed patients' prescriptions into internal system.
  • Assisted with warehouse duties in packaging deliveries.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Traveled to to another state to provide support in training for EPIC .

Pharmacy Technician

The Medicine Shoppe Pharmacy
08.2018 - 11.2018
  • Typing and filling prescriptions
  • Scheduling pick ups and deliveries
  • Checking delivery logs
  • Processing drug orders
  • Communicated with prescribes to verify medication dosages, refill authorizations and patient information.
  • Collected co-payments or full payments from customers.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Reviewed and verified customer information and insurance provider information.
  • Translated pharmacy communications for Spanish speaking customers.
  • Maintaining inventory updated

Pharmacy Technician

Guardian Pharmacy
05.2015 - 08.2018
  • Learned how to utilized Digital Rx program.
  • Typed and filled prescriptions .
  • Assist doctor offices with initiating prior authorizations.
  • Follow up calls to insurance company to check on status of prior authorizations.
  • Interaction with Drug representatives.
  • Managed excels with preferred list drugs.
  • Followed up with doctor offices on pending refills/ accounts.
  • Answered patients questions.
  • Managed auto fill / future bills report.
  • Monthly inventory.
  • Maintained a clean work environment at all times.

Pharmacy Technician

Durfee Medical Pharmacy
05.2014 - 05.2015
  • Learned how to utilize the CERNER ETREBY program.
  • Typed and filled prescriptions in a timely manner
  • Maintained a clean work environment at all times
  • Answered phones calling and interacted with customers while providing excellent customer service.
  • Filled prescriptions, doctor authorizations, as well as signature logs.
  • Prepared all deliveries as well as created routes for the drivers to follow.

Assistant Manager

Lincoln Products
06.2009 - 09.2012
  • Ran daily reports/ end of day reports.
  • Prioritize rush orders to assigned workers.
  • Organized weekly meetings where we would compare current numbers with weekly gross/goals
  • Called on current accounts and made sure we serviced them as best as possible.
  • Followed up on new possible accounts.

Customer Service Representative/ Debt Collector

Rogers Furniture Center
08.2008 - 06.2009
  • Account receivable.
  • Ran credit on new customers.
  • Called customers on default payments.
  • Took payments over the phone.

Education

Pharmacy Technician Diploma - PHARMACY TECHNICIAN

NORTH WEST COLLEGE
Covina, CA
2014

High School Diploma -

Bassett Senior High School
La Puente, CA
2008

Skills

    Valley Pharmacy 11/2013 to 12/2013

    Pharmacy Technician

  • Bilingual
  • Completed 280 externship hours
  • Confidentiality and HIPAA
  • Patient confidentiality
  • Established or maintained patient profiles, including list of medications taken by individual patients
  • Answered telephones, responding to questions or requests
  • Re-pack bulk medicines fill bottles with prescribed medications, and type and affix labels
  • Bubble pack medications for skilled nursing homes
  • Cleaned and helped maintain equipment or work areas
  • Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages
  • Drug safety
  • Medication dispensing
  • Processing payments

Languages

Spanish
Full Professional

Timeline

Pharmacy Technician

Coram Healthcare
11.2018 - Current

Pharmacy Technician

The Medicine Shoppe Pharmacy
08.2018 - 11.2018

Pharmacy Technician

Guardian Pharmacy
05.2015 - 08.2018

Pharmacy Technician

Durfee Medical Pharmacy
05.2014 - 05.2015

Assistant Manager

Lincoln Products
06.2009 - 09.2012

Customer Service Representative/ Debt Collector

Rogers Furniture Center
08.2008 - 06.2009

High School Diploma -

Bassett Senior High School

Pharmacy Technician Diploma - PHARMACY TECHNICIAN

NORTH WEST COLLEGE
Stefany Llamas