Summary
Overview
Work History
Education
Skills
Timeline
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Stefany Lopez

Elmhurst,NY

Summary

Highly motivated Marketing Management student with strong experience in social media engagement and content creation. Successfully managed a business, implementing strategies to increase brand presence across multiple platforms. Skilled in digital marketing, passionate about driving audience engagement and leveraging creative solutions to achieve marketing objectives.

Overview

5
5
years of professional experience

Work History

Lash Technician

Self-employed
Queens, NY
04.2021 - Current
  • Kept records for production, inventory, income and expenses
  • Supervised social media and marketing efforts to expand brand awareness and attract new customers
  • Educated customers on proper aftercare to maintain quality and cleanliness of eyelashes
  • Informed customers of introductory pricing and current promotions to boost sales
  • Maintained knowledge of business products and services to promptly resolve complaints and concerns.

Sales Advisor

H&M Hennes & Mauritz
Elmhurst, NY
06.2021 - 09.2022
  • Answered requests and concerns with friendly and knowledgeable service
  • Team Collaboration: Worked closely with Merchandise and Operations Managers, aligning on task execution and operational procedures to meet store goals and compliance standards
  • Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Operational Excellence: Supported sales drivers by managing inventory, replenishing stock, and completing merchandising tasks to ensure product availability and store readiness.

Customer Service Cashier

Aldo Shoes
Elmhurst, NY
11.2019 - 03.2020
  • Drove sales and add-on purchases by promoting specific item options to customers
  • Helped customers find specific products, answering questions and offering advice
  • Maintained high productivity by efficiently processing cash, credit, debit, and voucher programs.
  • Operated cash register collected payments and provided accurate change
  • Visual Merchandising: Executed merchandise resets, planograms, and marketing displays, ensuring the store was visually appealing and easy for customers to shop.
  • Inventory Management: Processed shipments, completed physical inventory counts, and ensured timely replenishment of merchandise to maintain stock levels.

Education

Associate of Arts Marketing Management -

Queensborough Community College of The City University of New York
Oakland Gardens, NY
07.2022

High School Diploma -

High School of Applied Communications
Long Island City, NY
06.2020

BBA Business Administration2 -

Baruch College of The City University of New York
New York, NY

Skills

  • Bilingual [English & Spanish]
  • Excellent written and verbal communication skills
  • Customer service skills
  • Quick learner
  • Organizational skills
  • Customer-Centric Service
  • Inventory Management
  • Visual Merchandising
  • Business growth and marketing strategies
  • Teamwork and Communication
  • Digital Recordkeeping
  • Content Marketing

Timeline

Sales Advisor

H&M Hennes & Mauritz
06.2021 - 09.2022

Lash Technician

Self-employed
04.2021 - Current

Customer Service Cashier

Aldo Shoes
11.2019 - 03.2020

Associate of Arts Marketing Management -

Queensborough Community College of The City University of New York

High School Diploma -

High School of Applied Communications

BBA Business Administration2 -

Baruch College of The City University of New York

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