Stefany Manriquez
Phoenix,AZ
Summary
A determined individual with a drive to excel and exceed the company's potential. Well-developed, continuously improving sales techniques and skills to ensure target numbers and drive to exceed basic expectations, demonstrating a genuine passion and respect for the product. Exhibiting pride through positive demeanor, body language, and personal presentation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Experience Specialist
Desert Financial Credit Union
Phoenix, AZ
03.2024 - Current
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Build, maintain and deepen member relationships by thorough consultative analysis of their financial profile.
- Assist with operational responsibilities, and maintain flexibility between performing service and sales related transactions.
- Consistently achieve monthly performance metrics
- Communicating the value of being a Credit Union member by offering, and/or referring products and services to improve a member’s financial situation.
Sales Supervisor
Lacoste Boutique
Scottsdale, AZ
06.2023 - 03.2024
- Complied with company policies, objectives and communication goals.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Hold store keys and regularly participates in store opening and closing functions
- Delegate functions and tasks to team associates
- Develop product knowledge by completing e-learning modules and training with the SM or ASM in order to communicate it to the customer.
Designer Handbag Sales Associate
Nordstrom
Scottsdale, AZ
08.2021 - 12.2022
- Recommended merchandise to customers based on needs and preferences.
- Placed special orders or called other stores to find desired items.
- Stayed current on events, promotions and policies to offer customers top-notch service.
- Work with the team to keep the department customer ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning.
- Provided honest and confident feedback to customers.
- Build lasting relationship with customers.
- Set and achieve sales goals, for both in-store and digital selling .
Education
Maricopa Community Colleges - Phoenix College
Phoenix, AZSkills
- Fluent and literate in Spanish
- Communication
- Attention to detail
- Organization
- Interpersonal skills
- Customer service
Certification
- Communication in Business - ASU
Timeline
Experience Specialist
Desert Financial Credit Union
03.2024 - Current
Sales Supervisor
Lacoste Boutique
06.2023 - 03.2024
Designer Handbag Sales Associate
Nordstrom
08.2021 - 12.2022
Maricopa Community Colleges - Phoenix College
Similar Profiles
Benjamin BeltranBenjamin Beltran
Senior Relationship Specialist at Desert Financial Credit UnionSenior Relationship Specialist at Desert Financial Credit Union
Aubrey ZinkAubrey Zink
Experience Specialist at Desert Financial Credit UnionExperience Specialist at Desert Financial Credit Union
Trent HoltamTrent Holtam
Experience Specialist at Desert Financial Credit UnionExperience Specialist at Desert Financial Credit Union
KRISTIE RODRIGUEZKRISTIE RODRIGUEZ
MORTGAGE LOAN PROCESSOR LEAD at DESERT FINANCIAL CREDIT UNIONMORTGAGE LOAN PROCESSOR LEAD at DESERT FINANCIAL CREDIT UNION
Alexandra BerryAlexandra Berry
Service Coordinator at Presidential Pools, Spas & PatioService Coordinator at Presidential Pools, Spas & Patio