Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Stefany Merat

Pasadena,CA

Summary

Skilled service professional with exceptional organizational skills. Looking to be part of a team atmosphere. Eager to learn, grow and excel within a positive community

Overview

18
18
years of professional experience
1
1
Certification

Work History

Server

Plate 38
Pasadena, CA
11.2020 - Current
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Assisted in training new servers.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Residential Property Manager

Michelle Kerrick
Pasadena, CA
11.2017 - 09.2020
  • Coordinated and oversaw all remodels and projects.
  • Organized and planned events while also developing relationships with vendors.
  • Handled all hiring and communication with new and existing employees.
  • Proactively addressed and executed the personal needs of residents.
  • Assisted in day-to-day scheduling.

Assistant Tour Manager/Celebrity Personal Assistant

Sunset Point Ent.
Los Angeles, CA
07.2007 - 07.2017
  • Maintained a positive attitude while working long hours under pressure in a fast-paced environment.
  • Provided customer service to attendees during shows by resolving any issues or complaints quickly and efficiently.
  • Planned meet-and-greets with fans at each stop of the tour.
  • Collaborated with security staff members, marketers and venue management teams.
  • Coordinated correspondence to facilitate communication and enhance business processes.
  • Managed fast paced schedule which included domestic and international travel plans, photo shoots, interviews, filming and entertainment.
  • Entrusted to handle confidential and sensitive situations in a professional matter.
  • Provided multifaceted services to artist by running errands, managing mail, scheduling appointments and arranging transportation.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Answered high volume of phone calls and emails.

Skills

  • Tri-lingual (French, Spanish, English)
  • Excellent Interpersonal skills
  • Inventory management
  • Team collaboration
  • Exceptional customer service
  • Positive and professional

Certification

  • ABC Alcohol Server- ID#- 312705576
  • California Food Handler- FSP67754

Timeline

Server

Plate 38
11.2020 - Current

Residential Property Manager

Michelle Kerrick
11.2017 - 09.2020

Assistant Tour Manager/Celebrity Personal Assistant

Sunset Point Ent.
07.2007 - 07.2017

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Stefany Merat