Dedicated administrative and customer service professional proficient in CCTR/CSPP enrollment processes. Skilled at setting goals, developing plans, and monitoring progress. Well-organized and personable with expertise in Center Track and Learning Genie.
Overview
6
6
years of professional experience
Work History
Acting Enrollment Coordinator
Los Angeles Southwest College Child Development Center
01.2021 - Current
Finalized and processed enrollment applications.
Met or exceeded enrollment and retention goals consistently.
Provided policy information and maintained enforcement.
Communicated details about available classes, materials, and services.
Reached out to applicants via calls, texts, emails, and social media.
Helped students complete applications and navigate admissions processes.
Communicated with people from various cultures and backgrounds on the application process.
Scheduled appointments with applicants to gather information and explain benefits processes.
Assisted clients with the completion of applications and paperwork.
Followed guidelines when reviewing applicant data to determine eligibility.
Skilled at working independently and collaboratively in a team environment.
Maximized effectiveness by offering online enrollment.
Great Communication Skills.
proficient in both English and Spanish.
Microsoft Office- Word,Excel, Powerpoint, Forms- Advanced
Child Development Teacher
Los Angeles Southwest College Child Development Center
01.2018 - Current
Developed weekly lesson plans and activities to engage children and promote learning.
Established positive communication with parents in daily conversation and formal conferences.
Maintained organized, fun and interactive classroom to help children feel safe.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Monitored students' academic, social, and emotional progress and recorded in individual files.
Addressed behavioral and learning issues with parents and daycare management.
Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Supervised student teachers to provide objective feedback.
Established positive relationships with students and families.
Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Church Youth Leader
Iglesia De Dios Pentecostes Nuevo Renacer
07.2017 - 06.2022
Organized group activities and outings for youth and led weekly Bible study meetings.
Maintained good relationships with parents through regular communication and active participation in planned activities.
Provided counseling to students with spiritual and personal issues and maintained relationships with students.
Taught and counseled youth ages 12 to 24.
Oversaw youth ministry budget and tracked all expenses.
Built lasting relationships with youth and parents or guardians through Fellowship meetings and Home Visits.
Shared valuable life experiences with youths aged 12 to 26 to promote positive self-esteem and improve social skills.
Raised congregational awareness of needs and the contributions of youth to the church.
Provided spiritual and administrative leadership to church, including managing daily operations, developing and administering annual budget, delivering compassionate pastoral care to community and leading worship services, ordinances, and funerals.
Planned weekly groups as well as special events and overnight retreats.
Worked with stewardship to promote responsible biblical stewardship.
Provided spiritual care through visitation, counseling and prayer.
Led programs such as worship, study, fellowship and service opportunities.
Organized and spearheaded community outreach programs, including shadowing and mentor programs focused on helping middle school students plan for college or vocational education opportunities and participate in local civic processes.
Education
Bachelor of Science - Child Development
California State University - Dominguez Hills
Carson, CA
02.2024
Associate of Arts - Child Development
Los Angeles Southwest College
Los Angeles, CA
12.2023
Skills
Program Eligibility
Career Advising
Open Enrollment
Higher Education
Customer Experience
Goal Planning
Maintaining Records
Electronic Filing System
Administrative Support
Enrollment Management
Organizing Documents
Event Planning
Applicant Engagement
Enrollment Coordination
Community Resources
Critical Thinking
Research Skills
Enrollment Assistance
Center Track
Learning Genie
Microsoft Office 2019
Timeline
Acting Enrollment Coordinator
Los Angeles Southwest College Child Development Center
01.2021 - Current
Child Development Teacher
Los Angeles Southwest College Child Development Center