Stefany Reyes
Plainfield,NJ
Summary
Proven problem-solver and proficient in data management, I significantly enhanced data quality and system efficiency at Ivoclar Vivadent. My strong multitasking abilities and decisive nature led to a marked improvement in productivity and customer service across roles. Expert in incident reporting and help desk support, I consistently exceed production targets and reduce downtime.
Overview
11
11
years of professional experience
Work History
Computer Operator
Ivoclar Vivadent
08.2021 - Current
- Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
- Maintained spreadsheets of data across multiple systems.
- Processed requests for service from internal and external customers.
- Improved system efficiency by monitoring computer performance and troubleshooting issues as they arose.
- Reacted calmly during times of highly stressed or emergency situations.
- Boosted productivity by providing technical support to users, resolving issues in a timely manner.
- Streamlined operations with routine maintenance tasks, such as updating software and hardware components.
- Reduced downtime by proactively identifying potential issues and taking corrective actions before problems escalated.
- Optimized network performance, monitoring and adjusting configurations as necessary for optimal operations.
- Played key role in disaster recovery efforts, quickly restoring data and systems following unforeseen incidents.
- Ensured seamless data processing by meticulously monitoring and operating computer systems.
Manager
McDonald's Restaurant
07.2014 - 09.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved marketing to attract new customers and promote business.
Package Handler
XPO Logistics
09.2019 - 06.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
Production Worker
Kenner Nagel
03.2018 - 04.2019
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
Education
Bachelor -
Plainfield High School
Plainfield, NJ06.2015
Skills
- Data entry
- Customer service
- Data management
- Computer operations management
- Help desk support
- Multitasking and organization
- Job control
- Decision-making
- Information analysis
- Incident reporting
- Problem-solving
Languages
English
Professional Working
Timeline
Computer Operator
Ivoclar Vivadent
08.2021 - Current
Package Handler
XPO Logistics
09.2019 - 06.2021
Production Worker
Kenner Nagel
03.2018 - 04.2019
Manager
McDonald's Restaurant
07.2014 - 09.2017
Bachelor -
Plainfield High School
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