STEFANY ALEJANDRA CORNEJO
CLEVELAND
Summary
Proactive and bilingual professional with a history of enhancing customer satisfaction at McDonald's and Subway. Excelled in teamwork, problem-solving, and bilingual customer service, demonstrating a friendly attitude and computer proficiency. Known for a strong sense of personal responsibility and the ability to thrive under pressure, significantly improving customer trust and team efficiency.
Overview
1
1
year of professional experience
Work History
Mc Donals
Team members
02.2024 - 11.2024
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Managed time efficiently in order to complete all tasks within deadlines.
- I speak Spanish and English
- Welcomed customers and helped determine their needs.
Subway
Team Members
05.2024 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
- Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
- Provided language translation services for customer service inquiries.
- Identified and responded to customer requests and concerns through email, online chat, and phone for both English and Spanish-speaking customers.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Clevelannd High School
Cleveland, TX05-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- bilingual Customer service
- Problem-solving
- Active listening
- Computer skills
- Calm under pressure
Languages
English
Spanish
Timeline
Subway
Team Members
05.2024 - 05.2024
Mc Donals
Team members
02.2024 - 11.2024
High School Diploma -
Clevelannd High School
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