Summary
Overview
Work History
Education
Skills
Language
Timeline
Generic

STEFANYTH HERRERA

Haines City,FL

Summary

Experienced in cleaning and maintaining homes and Airbnb properties to the highest standards, with a proven record of reliability, hard work, and attention to detail. Skilled in coordinating activities, managing time efficiently, and handling multiple tasks in fast-paced environments. Highly organized and detail-oriented, with strong customer service and team collaboration skills, dedicated to creating positive experiences, maximizing efficiency, and ensuring every client or guest feels valued and satisfied.

Overview

4
4
years of professional experience

Work History

Customer Service, Stocking

Kissimmee produce supermarket
02.2023 - 11.2024
  • Assisted customers when needed, always providing friendly and professional support.
  • Delivered excellent customer service by addressing inquiries and resolving issues quickly to ensure customer satisfaction.
  • Verified that products were in good condition, properly labeled, and consistent with the orders received.
  • Counted, organized, and reported missing or excess products to maintain accurate inventory control.
  • Collaborated with the team to keep the work area clean, organized, and safe, contributing to the smooth operation of the store.

Package handler

Fedex
10.2024 - 01.2025
  • Loaded and unloaded trucks, organized and stored packages, often handling items over 50 lbs, and verified information to ensure accurate delivery.
  • Worked closely with team members to meet delivery deadlines and ensure customer satisfaction.
  • Inspected packages for damage and reported any issues to the supervisor.
  • Maintained a clean, organized, and safe work area in compliance with company safety standards.
  • Assisted in tracking inventory and updating package information in the system.

Customer service and Cashier

Caracas hot dog
03.2023 - 05.2024

  • Provided excellent customer service, taking orders and assisting customers with menu selections.
  • Operated the cash register, handled cash and electronic payments accurately.
  • Prepared and served food and beverages according to company standards.
  • Maintained cleanliness and organization of the food truck and service area.
  • Collaborated with team members to ensure fast and efficient service during busy periods.

House Cleaner

Sherpaa
01.2022 - 08.2025
  • Clean and disinfect all areas of the house (bedrooms, bathrooms, kitchen, living room).
  • Change and wash linens, towels, and bedding after each guest.
  • Organize and tidy up to ensure the space is welcoming for the next guests.
  • Restock basic supplies (soap, toilet paper, shampoo, coffee, etc.).
  • Wash dishes and kitchen utensils, making sure everything is clean and ready to use.
  • Vacuum, mop, and sweep floors, as well as clean windows and mirrors.
  • Check for any forgotten personal belongings from previous guests.
  • Report any damages or issues in the property to the host.
  • Maintain high cleaning standards to ensure excellent guest reviews.

Education

High School Diploma -

Lake Minneola High School
05.2023

Skills

  • Customer Service: friendly approach, problem-solving, and ensuring guest satisfaction
  • Stocking & Inventory Organization
  • Load Lifting & Unloading: lifting packages up to 50 lbs
  • Order Verification & Product Control
  • Team & Individual Work
  • Physical Stamina: able to stand for long hours and walk long distances
  • Meticulous and orderly profile / Attention to Detail
  • Multitasking and speed in task execution
  • Punctuality and commitment
  • Learning attitude and strong motivation
  • Kind and respectful customer service, ensuring guest satisfaction

Language

Spanish: Native
English: Basic

Timeline

Package handler

Fedex
10.2024 - 01.2025

Customer service and Cashier

Caracas hot dog
03.2023 - 05.2024

Customer Service, Stocking

Kissimmee produce supermarket
02.2023 - 11.2024

House Cleaner

Sherpaa
01.2022 - 08.2025

High School Diploma -

Lake Minneola High School

Similar Profiles

CREATE PROFILE