Stefeny Amaya
Dallas,TX
Summary
Proven expertise in maintaining pristine environments and enhancing customer satisfaction, demonstrated during my tenure at Baylor Scott & White. Excelled in restroom cleaning and delivering exceptional service, leading to increased repeat business. Skilled in using chemical cleaners safely and efficiently, ensuring no damage to floors while promptly addressing customer concerns, fostering strong client relationships.
Overview
4
4
years of professional experience
Work History
Custodial Worker
Baylor Scott & White
06.2024 - 09.2024
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Housekeeper
Entrus One
09.2022 - 11.2023
Custermer Service
Cricket Wirless
01.2021 - 06.2021
- Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
- Provided exceptional service to clients, fostering strong relationships and repeat business.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Managed financial operations by providing customers with estimates for repair work.
Education
Lake High Lands High School
Dallas Tx Skills
- Restroom cleaning
- Dusting surfaces
- Floor maintenance
- Cleaning and sanitizing
- Customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Custodial Worker
Baylor Scott & White
06.2024 - 09.2024
Housekeeper
Entrus One
09.2022 - 11.2023
Custermer Service
Cricket Wirless
01.2021 - 06.2021
Lake High Lands High School
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