Stefeny Curry
Deltona
Summary
Strong leader and problem-solver dedicated. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Store Manager
Surf Style
06.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitor cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversee daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Licensed Massage Therapist
Self Employed
07.2015 - 08.2025
- Worked many events with Chiropractors, Beauty pageants, scrapbooking weekends, nursing homes and home parties.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
- Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
- Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.
- Educated clients on self-care techniques, empowering them to maintain their well-being between appointments.
- Consistently maintained high standards of cleanliness and hygiene in accordance with state regulations and industry best practices.
- Increased client base through effective word-of-mouth and social media marketing strategies.
Store Manager
Woof Gang Bakery & Grooming
05.2021 - 10.2022
- Managed staff at both locations, ordering products, payroll, scheduling, retail displays, assist customers and handle complaints.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitor cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Bachelor of Science - Medical Assistant
Florida Technical College
Deland, FL05-2026
BA - Psychology, Sociology
Elmhurst College
Elmhurst, IL01.1994
Massage Therapy 600 hours -
Universal Spa Training Academy
Downers Grove, IL01.2015
Skills
- Leadership
- Problem solving
- Friendly and positive
- Teamwork
- Customer service
- Multitasking and organization
Timeline
Store Manager
Surf Style
06.2023 - Current
Store Manager
Woof Gang Bakery & Grooming
05.2021 - 10.2022
Licensed Massage Therapist
Self Employed
07.2015 - 08.2025
BA - Psychology, Sociology
Elmhurst College
Bachelor of Science - Medical Assistant
Florida Technical College
Massage Therapy 600 hours -
Universal Spa Training Academy
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