Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Steffan Santiago

Miami,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assembly/Diagnostics technician

Origin PC/Corsair
Miami, FL
09.2020 - Current
  • Responsible for assembling different components or parts of computers.
  • Replaced defective components or parts as needed.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Troubleshot systems and equipment and ran tests to make effective recommendations.
  • Managed workflow and productivity of lower-level technicians to keep projects on task.

Front Desk Agent

Novotel Miami Brickell
Miami, FL
05.2019 - 03.2020
  • Posted charges, updated accounts and issued bills to departing guests.
  • Assisted with check-in and check-out procedures for guests.
  • Provided excellent customer service while upholding company policies.
  • Answered phones, responded to inquiries, and took messages.
  • Successfully contributed to the boost in membership sales for higher tier packages and rooms.

Real Estate Assistant

YES Real Estate
Miami, FL
07.2016 - 12.2018
  • Provided administrative support to real estate agents by organizing paperwork, answering phones, responding to emails and managing calendars.
  • Assisted realtors with private viewings, enabling clients to see available properties.
  • Coordinated open houses and showings for potential buyers and sellers.
  • Maintained accurate records of all transactions including contracts, closing statements and other legal documents.

Education

Bachelor of Arts - Communication Arts

Florida International University
12.2019

Associates Degree - Business Administration

Miami Dade College
04.2016

Skills

  • Attention to Detail
  • Customer Service
  • Extensive Organizational Skills
  • Tech-Savvy
  • Multitasking and Organization
  • Works Well Under Pressure

Certification

  • Microsoft Certified: Security, Compliance & Identity Fundamentals (SC-900)

Timeline

Assembly/Diagnostics technician

Origin PC/Corsair
09.2020 - Current

Front Desk Agent

Novotel Miami Brickell
05.2019 - 03.2020

Real Estate Assistant

YES Real Estate
07.2016 - 12.2018

Bachelor of Arts - Communication Arts

Florida International University

Associates Degree - Business Administration

Miami Dade College

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Steffan Santiago