Steffaney Shewmake
Cincinnati,Ohio
Summary
Offering compassionate and patient approach to interacting with children, coupled with genuine desire to support their needs and development. Brings awareness of safety practices and capability to quickly learn and implement specific transportation procedures. Ready to use and develop skills in behavior management and communication within an Aide role.
Overview
27
27
years of professional experience
Work History
Special Needs Bus Monitor
West Clermont Transportation
02.2023 - Current
- Assisted students in using assistive devices such as wheelchairs or lifts when necessary, ensuring their safe transport on the bus.
- Improved student safety by closely monitoring their behavior and ensuring compliance with bus rules.
- Assisted special needs students in boarding and disembarking the bus, ensuring a smooth and comfortable experience.
Dock Worker
Yellow Transportation
08.2005 - 11.2009
- Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
- Increased efficiency in loading and unloading cargo by utilizing proper equipment and techniques.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Reduced risks of damage to cargo through careful handling and adherence to best practices in packaging and palletizing.
Customer Service Representative
Biggs
02.2001 - 08.2005
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Aviations Operations Specialist
United States Army
03.1998 - 03.2002
- Maintained flight logs on incoming and outgoing flights and individual flights.
- Ensured timely completion of missions with effective coordination between ground and aircrew personnel.
- Maintained accurate flight logs and records, ensuring compliance with regulatory requirements and facilitating seamless audits.
Education
Associates Degree - Liberal Arts
University of Cincinnati
Cincinnati, OH06.2009
High School Diploma - General Studies
Amelia High School
Batavia, OH05.1994
Skills
- Observation and monitoring
- Patience and tolerance
- Confidentiality and privacy
- Reliability and punctuality
Timeline
Special Needs Bus Monitor
West Clermont Transportation
02.2023 - Current
Dock Worker
Yellow Transportation
08.2005 - 11.2009
Customer Service Representative
Biggs
02.2001 - 08.2005
Aviations Operations Specialist
United States Army
03.1998 - 03.2002
Associates Degree - Liberal Arts
University of Cincinnati
High School Diploma - General Studies
Amelia High School
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