Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Steffanie Garcia

Travelers Rest,SC
Your most unhappy customers are your greatest source of learning.
Bill Gates
Steffanie Garcia

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
years of professional experience

Work History

Kudzu Medical
Powdersville

Senior Medical Staffing Coordinator
02.2016 - 06.2023

Job overview

  • Collaborated with manager to determine department's short and long-term hiring needs.
  • Assisted with personnel records management to support recordkeeping accuracy.
  • Verified payroll, vacation and sick time hours to support accounting processes.
  • Conducted reference checks and screening of potential candidates to support onboarding process.
  • Coordinated job postings and advertisements for maximum exposure and response rate.
  • Facilitated smooth employee transitions with comprehensive onboarding program.
  • Crafted detailed job descriptions and job postings, obtaining necessary information from hiring managers.
  • Utilized online applicant tracking system to screen resumes for all job openings.
  • Reduced risks by enforcing compliance with federal, state and local employment laws and regulations.
  • Cultivated relationships with recruitment agencies for access to larger talent pools.
  • Assisted with writing job postings and job descriptions for boards.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Collaborated with managers to identify and address employee relations issues.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Developed and monitored employee recognition programs.
  • Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.

Automation Personnel Services

Staffing Coordinator

Job overview

  • Verified payroll, vacation and sick time hours to support accounting processes.
  • Coordinated job postings and advertisements for maximum exposure and response rate.
  • Crafted detailed job descriptions and job postings, obtaining necessary information from hiring managers.
  • Utilized online applicant tracking system to screen resumes for all job openings.
  • Facilitated smooth employee transitions with comprehensive onboarding program.
  • Assisted with personnel records management to support recordkeeping accuracy.
  • Collaborated with manager to determine department's short and long-term hiring needs.
  • Conducted reference checks and screening of potential candidates to support onboarding process.

Adams Homes

Realtor

Job overview

  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Communicated with clients to understand property needs and preferences.
  • Advised and informed prospective clients on current market activities and conditions.

Olympian Grill

Bartender
08.2004 - 07.2008

Job overview

  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Cheers

Bartender/Server
06.2002 - 08.2004

Job overview

  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Travelers Rest High School
Travelers Rest, SC

Diploma

Skills

  • Office Supplies and Inventory
  • Staff Scheduling
  • Interview Coordination
  • Personnel Mentoring
  • Organizational Standards
  • Background Checking
  • Analytical and Critical Thinking
  • Microsoft Office
  • Maintain Employment Records
  • Client Satisfaction
  • Time Tracking and Payroll Administration
  • Employee and Applicant Assessment
  • In-Person and Telephone Interviewing
  • Reviewing Resumes
  • Manage Employee Relations
  • Hospitality Management
  • Schedule Management
  • Customer Service
  • Data Entry Documentation
  • Customer and Client Relations
  • Time Management
  • Staff Scheduling Procedures
  • Multi-Line Telephone Systems
  • Expense Reporting
  • Telephone Skills
  • Vendor Relations
  • Clerical Skills
  • Advanced MS Office Suite Knowledge
  • Meeting Preparation
  • Document Control
  • Office Supplies and Inventory
  • Office Supplies and Inventory
  • Office Supplies and Inventory
  • Directing Calls
  • Data Entry
  • Back Office Operations
  • Inventory Management
  • Inbound Phone Call Handling
  • PC Proficiency
  • Excel Spreadsheets
  • Office Equipment Operation
  • Organization Skills
  • Staff Meetings
  • Shipping and Receiving Management
  • Social Perceptiveness
  • Operational Efficiency
  • Managing Multiple Tasks
Availability
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Timeline

Senior Medical Staffing Coordinator

Kudzu Medical
02.2016 - 06.2023

Bartender

Olympian Grill
08.2004 - 07.2008

Bartender/Server

Cheers
06.2002 - 08.2004

Travelers Rest High School

Diploma

Staffing Coordinator

Automation Personnel Services

Realtor

Adams Homes

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Steffanie Garcia