Steffanie Hansen
Providence
Summary
Dedicated and detail-oriented professional with extensive experience in payroll management, administrative operations, and financial oversight. Proven ability to process payroll for large teams, manage multi-state payroll taxes, and maintain accurate financial records. Adept at problem-solving, process improvement, and customer relations. Seeking an opportunity to contribute my skills in payroll and administration to support company growth and efficiency.
Overview
27
27
years of professional experience
Work History
Finance Secretary
Mountain Crest High School
05.2015 - Current
- Strengthened internal controls through regular assessment of policies, procedures, and adherence to best practices.
- Enhanced budget management through regular monitoring of expenses and revenue, allowing for better allocation of resources.
- Enhanced departmental collaboration with transparent communication around budgets and resource allocations.
- Maintained accurate records of organizational finances and generated reports as requested.
- Boosted efficiency in accounts receivable, diligently tracking invoices and following up on overdue payments.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Administrative Assistant/Office Manager
Intermountain Total Facility Service, Turf It Landscaping, American Maintenance and Executive Janitorial
01.2006 - 01.2015
- Managed administrative operations for a company serving over 1250 customers
- Managed payroll taxes across three different states
- Processed payroll for more than 350 employees, ensuring accuracy and compliance
- Oversaw hiring and onboarding of new employees
- Managed accounts receivable, including customer invoicing and collections
- Handled all accounts payable, ensuring timely payments and financial accuracy
- Prepared and analyzed Budget reports to guide business decisions
- Assisted customers with scheduling, invoicing and service- related inquiries
- Generated Profit and loss statements and pricing analysis spreadsheets
- Generated Price Analysis Spreadsheets
Owner
Hansen Billing Service, Teamworks Therapy
01.2001 - 01.2015
- Founded and operated a successful medical billing company
- Processed medical claims and payments for various healthcare providers
- Managed insurance claims and customer billing, ensuring accuracy and timeliness
- Oversaw collections and resolved billing inquiries
- Generated financial reports for medical providers, ensuring transparency and compliance
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Medical Biller
Mountain West Physical Therapy
01.1998 - 01.2001
- Billed and processed all medical bills to Insurance Companies
- Posted Customer and Insurance payments with attention to accuracy
- Managed collections and account follow-ups to ensure revenue flow
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Maintained compliance with industry regulations by staying updated on changes to medical billing codes and requirements.
Education
Utah State University
01-1995
Associates Degree -
Southern Utah University
01-1994
Skills
- Financial Account Reconciliation
- Advanced Excel Skills
- Financial Record Management
- Effective Multitasking
- Efficient Learner
- Detail-Oriented
- Analytical Problem-Solving
- Effective Communication
- Payroll Operations
- Teamwork and collaboration
Reference
Denise Mourtisen 435-757-1173
Bardett Bagley 435-232-7969
Douglas Snow 435-760-4613
Melissa Jenson 435-512-2918
Timeline
Finance Secretary
Mountain Crest High School
05.2015 - Current
Administrative Assistant/Office Manager
Intermountain Total Facility Service, Turf It Landscaping, American Maintenance and Executive Janitorial
01.2006 - 01.2015
Owner
Hansen Billing Service, Teamworks Therapy
01.2001 - 01.2015
Medical Biller
Mountain West Physical Therapy
01.1998 - 01.2001
Utah State University
Associates Degree -
Southern Utah University
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