Steffanie Sengelmann

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Kept register accurate through correct billing, payment processing and cash management practices.
• Used slow periods to restock supplies, ice, trays and delivery bags.
• Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
• Checked identification for minimum age for sale of alcoholic beverages.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Answered customers' questions, recommended items and recorded order information.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Backstreet Repair is a diesel repair shop owned by my husband and myself.

• Maintained and processed invoices, deposits and money logs.
• Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
• Organized and carried out proactive month-end, quarterly and year-end processes.
• Reported financial data and updated financial records in ledgers and journals.
• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
• Verified postings to ledgers to confirm accurate entry and account balances.
• Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
• Supported operations by communicating with customers, filing documents and managing data.
• Diminished financial discrepancies and managed monetary transactions.
• Increased customer satisfaction by filing taxes on time and promptly resolving issues.

• Maintained effective schedule balance between rest periods, active play and instruction.
• Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Met with parents about daily activities, positive developments and issues.
• Taught children to organize toys, wash hands and share by leading by example.
• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
• Kept notes of behavior issues, food served and medications administered to children.
• Monitored entrances and exits to maintain safety and organized environments.
• Created and implemented diverse educational strategies to boost development.
• Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
• Instructed children in crafts and other activities to promote gross and fine motor skills.
• Consulted with families to discuss activities and behaviors of each child.
• Developed lessons and activities to promote children's physical and emotional development.
• Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
• Handled daily administrative tasks efficiently to minimize time away from children.