Seasoned software engineer experienced developing applications, databases and cloud computing solutions. Smart professional with proven troubleshooting and debugging capabilities for resolving complex technical issues.
Overview
3
3
years of professional experience
Work History
SOFTWARE ENGINEER
SUSE RANCHER
Salt Lake City, Utah
06.2022 - 11.2022
Interacted with and created Kubernetes clusters for both development and testing applications
Wrote and tested Go code for Kubernetes RBAC system
Utilized AKS, GKS, and DigitalOcean Kubernetes clusters
Leveraged Terraform to create and modify Kubernetes clusters across multiple systems
SOFTWARE ENGINEER II
Weave
Lehi, Utah
08.2019 - 06.2022
Built and maintained microservices written in Go
Wrote and utilized protobuf-generated packages for gRPC communication between services
Interacted with 3rd party services through API, direct database connection, and DLLs to collect data and add new data to 3rd party service
Part of a team designing and building a new product
CUSTOMER SUPPORT INTERN
VENAFI
Salt Lake City
09.2017 - 03.2018
Provided customer support through chats and phone calls
Acted as technical advisor for difficult issues
Worked with development teams on diagnosing bugs and creating bug reports
Taught VSA and VSP classes remotely to end users and IT staff
AIRBORNE CRYPTOLOGIC LANGUAGE ANALYST
UTAH AIR NATIONAL GUARD
Salt Lake City, Utah
09.2009 - 05.2015
Provide real-time Korean translation
Operated surveillance radar, communication systems and identification equipment
Tier 2 Customer Service Representative
Weave
Lehi, Utah
01.2019 - 08.2019
Acted as technical advisor for difficult issues
Worked with development teams on diagnosing bugs and creating bug reports
Assisted customers in identifying issues and explained solutions to restore service and functionality
Developed and maintained internal wiki for customer support use
Inside Sales Representative/ AE-Langley-McLean at Rancher Government SolutionsInside Sales Representative/ AE-Langley-McLean at Rancher Government Solutions