Steffany Almendrales

• Online Work and 1 monthly visit at the office.

• I’m doing translations when they require.

• Streamlined visa application processes by implementing efficient filing systems and digital records management.

• Assisted clients with complex visa requirements, providing detailed guidance on documentation and procedures.

• Reduced visa application processing times by maintaining up-to-date knowledge of immigration policies and regulations.

• Recruitment and organization of information of candidates for VISA B2 with work permit

• I was interpreted in all positions.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
• Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Assisted servers with food delivery during peak hours to ensure timely service for all guests.
• Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

• Supervised various tasks in pursuit of completing established daily goals.

• Cash Handling. Received payments.

• Changes and reorganization of sections in the store

according to the season.

• Helps solve problems with customers so that they leave

satisfied with their products and our services.

• I performed basic administrative tasks, organized

inventory.

• Perform daily cash counts, control money from daily

sales and help with budget reports.

• Answered customer questions about hours, seating, and menu information.

• Cash Handling. Received payments.

• Supported servers, food runners, and bussers with

keeping dining area ready for every guest.

• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

• Monitored seating area and checked restrooms

regularly to keep spotless.

• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

• Took reservations by phone and walk-in, keeping

scheduling demands, and kitchen output in time to

avoid overbooking.

• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

• Assisted managers with quickly resolving service- and food-related issues

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.