STEFFANY ELMORE
West Orange
Summary
Emergency management professional with significant experience at New Bedford Emergency Management Agency. Led a volunteer corps of 24, developed and executed tabletop exercises, and provided logistics support for various agencies during large-scale events, including North America's largest Portuguese feast with over 125,000 attendees. Expertise in risk assessment and project coordination, enhancing inter-agency collaboration and safety protocols. Dedicated to strengthening community resilience through targeted training and outreach programs.
Overview
10
10
years of professional experience
Work History
Emergency Management Contractor
New Bedford Emergency Management Agency
New Bedford
05.2025 - Current
- Provided on-call consulting for tabletop exercise design and facilitation.
- Coordinated emergency response drills for local agencies and community partners.
- Led special-event planning to ensure seamless execution.
- Maintained active participation in large-scale events and regional training initiatives.
Administrative Manager of Operations/Planning
New Bedford Emergency Management Agency
New Bedford
05.2024 - 05.2025
- Led and managed a 24-person volunteer corps; enforced discipline, resolved conflicts, and maintained constant operational readiness.
- Designed and facilitated 2 tabletop exercises for city departments and regional partners, driving measurable improvements in inter-agency coordination.
- Coordinated multi-agency public safety operations for the annual New Bedford Feast of the Blessed Sacrament (125,000+ attendees) in partnership with MEMA; staffed mobile command center, monitored threats, and oversaw planning for set-up, security checkpoints, traffic, and breakdown.
- Provided direct ICS Logistics Section support to Fire, Police, and New Bedford Regional Airport during HAZMAT incidents, structure fires, homicides, and major traffic events.
- Conducted damage assessments, and authored after-action reports supporting state and federal mitigation grants.
- Managed daily operations of emergency management functions and activities.
- Developed and maintained relationships with local agencies and stakeholders.
- Coordinated training sessions for staff and volunteers on emergency protocols.
- Reviewed and updated emergency response plans in compliance with regulations.
- Oversaw scheduling and logistics for emergency preparedness drills and events.
- Organized community outreach programs to educate the public on safety measures.
- Facilitated communication between team members during crisis situations.
Tile Setter & Site Safety Representative
Fred Elmore Tile Company
Weymouth
01.2016 - 03.2024
- Worked the full tile-installation lifecycle (demo, waterproofing, layout, cutting, setting, grouting) on hundreds of residential and commercial projects (kitchens, baths, lobbies, exteriors).
- Adhered to safety regulations while working onsite.
- Conducted safety inspections to ensure compliance with regulations.
- Communicated regularly with project managers about safety issues.
- Used power tools and machinery properly to avoid job site accidents.
- Maintained adequate supply of approved safety and PPE supplies for work force.
Risk & Vulnerability Analyst
Edgartown Fire Department
Edgartown
01.2023 - 06.2023
- Produced GIS-based island-wide risk assessment including storm-surge inundation mapping, critical facility prioritization, evacuation routing, and flood-stage analysis.
- Collaborated with fire department staff to enhance operational efficiency and resource allocation.
- Analyzed large datasets with statistical methods and software programs.
Emergency Operations Center Assistant
Massachusetts Maritime Academy
Buzzards Bay
09.2022 - 06.2023
- Developed and delivered 30-minute tabletop exercises for 200+ cadets and campus visitors annually, increasing institutional safety awareness.
- Supported EOC activation and safety protocols during severe weather and campus-wide emergencies.
- Coordinated events and activities to enhance student engagement and participation.
Emergency Planner
Randolph Health Department
Randolph
01.2022 - 04.2023
- Authored new 150-person regional shelter plan with safety, sanitation, and security annexes - adopted 2023.
- Conducted risk assessments to identify potential hazards in the area.
- Collaborated with local agencies to enhance disaster response strategies.
- Identified resources necessary for responding to emergencies such as medical supplies or personnel.
Lead Designer & Facilitator
Boston Office of Emergency Management
Boston
01.2022 - 01.2023
- Designed and executed city-wide heat-wave tabletop exercise with 60+ participants from 12 agencies.
Public Safety Officer
Boston Children's Hospital
Waltham
06.2022 - 09.2022
- Responded to 50+ emergency, security, and hazardous materials incidents; maintained 100% compliance with Joint Commission, OSHA, and HIPAA standards.
- Monitored entry and exit points for unauthorized access.
- Enforced safety protocols throughout Boston Children's Hospital premises.
- Conducted regular patrols to ensure a secure environment.
Emergency Management Intern
Harwich Fire Department
Harwich
01.2022 - 02.2022
- Led complete revision and modernization of the town's 400+ page Comprehensive Emergency Management Plan (CEMP); project featured in The Cape Cod Chronicle (2022).
- Assisted in developing emergency response plans for local hazards.
- Stayed up to date on federal, state and local regulations governing emergency response plans.
Education
Master of Arts - Criminal Justice
University of Massachusetts Lowell
Lowell, MA01.2027
Bachelor of Science - Emergency Management
Massachusetts Maritime Academy
Buzzards Bay, MA01.2023
Skills
- OSHA 40-Hour HAZWOPER
- OSHA 2-Hour Asbestos Awareness
- FEMA ICS-100
- FEMA ICS-200
- FEMA ICS-300
- FEMA ICS-400
- FEMA ICS-700
- FEMA ICS-800
- FEMA independent study courses
- Hurrevac
- WebEOC
- ArcGIS Pro
- Emergency dispensing site management
- Management of Aggressive Behavior (MOAB)
- First Aid
- CPR
- AED
- Public Health Law
- Legal Issues in Massachusetts
- Surveillance of Infectious Disease
- Health Promotion
- Equity
- Tabletop exercise facilitation
- Risk assessment
- Emergency management
- Project coordination
- Safety protocols
- Data analysis
- Staff management
- Site safety management
- Worksite safety
Key Planning And Safety Projects
- Lead Designer & Facilitator, Boston Office of Emergency Management, Boston, Massachusetts, 01/01/22, 12/31/23, Designed and executed city-wide heat-wave tabletop exercise with 60+ participants from 12 agencies.
- Risk & Vulnerability Analyst, Edgartown Fire Department, Edgartown, Massachusetts, 01/01/23, 12/31/23, Produced GIS-based island-wide risk assessment including storm-surge inundation mapping, critical facility prioritization, evacuation routing, and flood-stage analysis. Collaborated with fire department staff to enhance operational efficiency and resource allocation.
Leadership Experience
- Public Information Officer (PIO), IAEM Region 1 Student Chapter, Massachusetts Maritime Academy, 2022
- Treasurer, Unmanned Aerial Systems (Drone) Corps, Massachusetts Maritime Academy, 2022
Timeline
Emergency Management Contractor
New Bedford Emergency Management Agency
05.2025 - Current
Administrative Manager of Operations/Planning
New Bedford Emergency Management Agency
05.2024 - 05.2025
Risk & Vulnerability Analyst
Edgartown Fire Department
01.2023 - 06.2023
Emergency Operations Center Assistant
Massachusetts Maritime Academy
09.2022 - 06.2023
Public Safety Officer
Boston Children's Hospital
06.2022 - 09.2022
Emergency Planner
Randolph Health Department
01.2022 - 04.2023
Lead Designer & Facilitator
Boston Office of Emergency Management
01.2022 - 01.2023
Emergency Management Intern
Harwich Fire Department
01.2022 - 02.2022
Tile Setter & Site Safety Representative
Fred Elmore Tile Company
01.2016 - 03.2024
Master of Arts - Criminal Justice
University of Massachusetts Lowell
Bachelor of Science - Emergency Management
Massachusetts Maritime Academy