Steffany Francis
Medication Aide supporting resident safety in assisted living and long-term care settings. Verifies written physician orders, documents and removes discontinued medications, and observes medication ingestion or application as directed. Escalates medication errors and resident reactions promptly to nursing leadership while maintaining OSHA and HIPAA compliance.
Work History
Payroll Manager
1 Year 9 MonthsEvaluated, approved, and rejected employee timesheets to ensure accurate payroll processing.
Monitored timesheet submissions and engaged with employees to uphold deadline compliance.
Conducted targeted counseling sessions with aides to resolve timesheet discrepancies and prevent billing conflicts, safeguarding agency financial integrity.
Executed payroll management tasks, including direct deposits, garnishments, check reprints, and check reissues, to support efficient financial operations.
Oversaw case acceptance processes for newly hired aides, ensuring alignment with company policies during employment mentorship.
Analyzed and amended all identified service failures ahead of payroll cycles to guarantee accurate payroll operations.
Facilitated communication between employees and management to address payroll discrepancies and maintain operational efficiency.
Medication Aide
6 Months- Document and remove expired or discontinued medications as directed by attending physicians to maintain medication accuracy
- Observes and verify that medication is ingested or applied as directed, notifies the DRC of any error or reactions to medications by residents
- Monitored and confirmed that medication was taken or applied properly, informed the DRC of any medication errors or resident reactions.
- 12/2023– 06/2024, 6-Month Seasonal Contract
CNA
7 Years 1 Month- Administered nursing care under supervision to support residents in achieving maximum independence
- Prepared meals, provided hygienic care to residents, and assisted with activities of daily living.
- Transported residents between units under RN direction, ensuring compliance with transfer technique policies
OPTICAL ASSISTANT
2 Years 5 Months- Reviews patient charts to ensure completeness and accuracy of information. Performs testing required by type of exam scheduled, patient complaint and history.
- Scribed during physician exams, entering data into electronic medical records and overseeing patient flow to ensure efficient examination process.
- Performs lensometry, refractometry, applanation tonometry, basic muscle balance testing, assesses pupils, assesses the anterior chamber, confrontation visual fields and gross external exam. Administers diagnostic tests.