Steffany Im

-Secured premises and personnel by patrolling property and monitoring surveillance equipment.

-Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.

-Responded quickly to incidents and assessed active situations for security concerns.

-Responded quickly to emergency situations to assess and deflect issues.

-Quality servicing of clients.

-Assist clients with policy questions and issues

-Obtain missing/additional information from clients for renewal insurance applications

-Process new business policies, endorsements, renewals, and cancellations using various insurance company web portals and internal agency management system

-Assist clients with billing and payment issues

-Handle, process, and follow-up on claims

Create certificates of insurance

-Educate and recommend available protection to complement new and existing policies

-Develop strong customer relationships

-Other duties as assigned

-Ensure the safety of each child enrolled in the class whether in the classroom, on the playground, or in common areas

-Maintain regular observation of children's development and progress

-Assist in planning and implementation of daily lesson plans

-Maintain the ordered arrangement, appearance, decor, and cleanliness of the learning environment of the classroom

-Serve as a role model for the children in the areas of attitude, speech and actions Treat each child with dignity and respect

-Encourage children's development in the areas of building self-confidence, problem solving, and taking responsibility for their actions

-Interact with each child through circle time, centers, snacks, lunchtime, playground, free play, etc

-Maintain positive relationships with children, staff and parents