Steffany Perez

Delivered exceptional bartending service in a high-energy club setting. Responsibilities included:

• Crafting and serving a variety of cocktails, beers, and spirits to patrons.

• Maintaining a lively, engaging atmosphere while providing top-notch customer service.

• Handling cash and card payments accurately and efficiently.

• Restocking and maintaining bar cleanliness during and after shifts.

• Managing high-volume orders during busy hours with professionalism and speed.

• Provided attentive service, regularly checking in on guests to ensure their needs were met.
• Managed cash transactions accurately, ensuring proper handling of payments and tips.
• Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
• Increased repeat clientele by building rapport with patrons and anticipating their preferences.

Provided fast, high-quality beverage service in a dynamic nightclub environment. Responsibilities included:

• Preparing and serving a variety of cocktails, spirits, and non-alcoholic beverages with precision and flair.

• Engaging with guests to create a welcoming and energetic atmosphere.

• Handling cash and card transactions accurately while maintaining a clean and organized bar area.

• Ensuring compliance with liquor laws, health standards, and club policies.

• Managing high-volume service during peak hours with efficiency and professionalism.

Dedicated and customer-focused waitress responsible for delivering exceptional dining experiences at Outback Steakhouse. Duties included:

• Greeting guests warmly and guiding them to their tables while maintaining a friendly and professional demeanor.

• Presenting menus, explaining specials, and making recommendations to enhance the dining experience.

• Accurately taking food and beverage orders and communicating them to kitchen staff.

• Ensuring timely and precise delivery of orders while adhering to quality and presentation standards.

• Monitoring tables to anticipate guest needs and providing attentive, efficient service throughout their visit.

• Handling customer inquiries, resolving complaints, and ensuring guest satisfaction in a fast-paced environment.

• Processing payments accurately using the POS system and managing cash and credit card transactions.

• Collaborating with team members to maintain cleanliness, organization, and compliance with health and safety regulations.

• Upselling menu items and promoting restaurant specials to maximize revenue.

• Maintaining knowledge of menu items, including ingredients and preparation methods, to provide informed recommendations.