Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Software
About Me
References
Timeline
Generic

Steffi Alboher

Pompano Beach,FL

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Great time management and reliability . Ability to learn fast and get the job done.

Overview

16
16
years of professional experience

Work History

Cashier/Shelf Stocker

Stop And Shop
09.2021 - 02.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations in the store.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Improved transaction speed without sacrificing accuracy by staying up to date on product pricing changes.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Consistently lifted materials weighing as much as 30 pounds.

Secretary

Oceanview
11.2018 - 05.2021
    • Enhanced office efficiency by streamlining filing systems and organizing documents.
    • Facilitated communication between departments for improved collaboration and project success.
    • Managed executive calendars, scheduling appointments and meetings to optimize time management.
    • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
    • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
    • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
    • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
    • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
    • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
    • Scheduled appointments and conducted follow-up calls to clients.
    • Maintained daily report documents, memos and invoices.

Dog Walker/Groomer,Babysitter, House Cleaner

Self-employed
04.2016 - 11.2018
  • Increased client satisfaction by providing timely and attentive care for their pets.
  • Enhanced pet well-being through regular exercise, playtime, and companionship during walks.
  • Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
  • Ensured safety of pets during walks by adhering to leash laws and monitoring for potential hazards.
  • Managed scheduling and invoicing efficiently to maintain organized records and prompt payments from clients.
  • Developed personalized walking routes for each pet to maximize enjoyment and cater to individual preferences.
  • Enhanced children''s well-being by providing a safe and nurturing environment.
  • Ensured timely completion of homework assignments by assisting with tasks and answering questions.
  • Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
  • Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
  • Provided healthy meals and snacks for children, adhering to any dietary restrictions or preferences.
  • Assisted with bedtime routines, ensuring a consistent schedule for optimal rest and development.
  • Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
  • Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
  • Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
  • Streamlined cleaning processes for faster service, utilizing effective time management strategies.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.

Caregiver

Self-employed
07.2012 - 10.2015

I had to stop working during this time due to the fact that my mother got sick and diagnosed with Non-Hodgkin's Lymphoma, so I became her full-time caregiver taking my mother to appointments and chemo therapy and helping her at home with anything she needed.

Line Cook

Wendy's Fast Food
12.2011 - 07.2012
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.

Receptionist/Shampoo Assistant

Mario And Company
06.2009 - 09.2011
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Performed shampoo and conditioning treatments on 10-20 clients daily.

Cashier/Morning Stocker

Panera Bread
03.2007 - 03.2009
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.

Education

High School Diploma -

West Boca Raton High School
Boca Raton, FL
05.2010

Skills

  • POS Systems
  • Product Restocking
  • Cash Register Operation
  • Customer Service
  • Drawer Balancing
  • Merchandise Restocking
  • Complex Problem-Solving
  • Cleaning and Sanitizing
  • Time Management Skills

Affiliations

  • Animal Care
  • Art
  • Hiking
  • Tennis
  • Movies and Music

Languages

Spanish
Elementary

Software

POS system

About Me

I am a huge animal lover I volunteer for a TNR program for cat colonies around my neighborhood. I also volunteered for Best Friends Animal Society in Utah for the summers since i was 13 years old up until my mothers passing. Also, I am very easy to get along with and I enjoy meeting new people. I am a quick study in most everything I do and I am very eager to learn new things. I can't wait to start working with you I hope you will give me the chance to show you.

References

References available upon request.

Timeline

Cashier/Shelf Stocker

Stop And Shop
09.2021 - 02.2023

Secretary

Oceanview
11.2018 - 05.2021

Dog Walker/Groomer,Babysitter, House Cleaner

Self-employed
04.2016 - 11.2018

Caregiver

Self-employed
07.2012 - 10.2015

Line Cook

Wendy's Fast Food
12.2011 - 07.2012

Receptionist/Shampoo Assistant

Mario And Company
06.2009 - 09.2011

Cashier/Morning Stocker

Panera Bread
03.2007 - 03.2009

High School Diploma -

West Boca Raton High School
Steffi Alboher