Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Software
Interests
Timeline
CustomerServiceRepresentative

Steffi Anthony

Marketing , Media And Events With Valid DRIVING LICENSE
Doha

Summary

Creative Event Planner and Marketing specialists passionate about creating and planning corporate events,product launch,employee family day,casual and carnival festivals with knack for managing and coordinating sophisticated events and maintaining high standard of customer satisfaction and retention. Skilled Marketing Specialist driven to develop successful campaigns and product marketing plans that satisfy clients and meet demanding objectives.

Overview

7
7
years of professional experience
3
3
years of post-secondary education
1
1
Language

Work History

Marketing and Events Specialist

Mohammed Al Misned Group
Doha
2019.11 - Current
  • Coordinated schedules and timelines for events.
  • Arranged availability of audio-visual equipment, transportation and displays for various types of events.
  • Created and maintained event expenditures, budgets and timelines in job-related software.
  • Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
  • Brainstormed and implemented creative event concepts and themes.
  • Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal, ceremonies and receptions.
  • Hired, trained and supervised volunteers and support staff required for events.
  • Performed event coordination for larger parties and gatherings.
  • Attended conferences and events to stay up-to-date with industry trends and planning standards.
  • Managed administrative logistics of events planning, event booking ,menu selection and event promotions.
  • Developed post-event reports to determine effectiveness of each event.
  • Create, implement and maintained all social media marketing activities.
  • Wrote engaging and successful marketing, advertising and website copy for print and radio as well.
  • Boosted brand awareness with target customer demographics with social, print and email campaigns.
  • Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
  • Worked closely with in-house design team to develop visuals for content.
  • Collaborated closely with graphic designers, subject matter experts (SMEs) and technical staff to produce compliant, on-time proposals.
  • Updated customer database and generated lists and counts for direct marketing projects.

Event,Sales and Marketing Coordinator

National Trading & Developing Est
Dubai
2017.05 - 2018.12
  • Prepared variety of different written communications, reports and documents.
  • Created press releases and announcements, newsletter articles and website copy.
  • Worked with customers to understand needs and provide excellent service.
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Proofread marketing collateral ahead of printing to eliminate errors.
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
  • Coordinated campaign collateral across diverse business segments, product lines and markets.
  • Created engaging content for Pinterest, Facebook and Instagram.
  • Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed event logistics and operations.

Key Account Assistant

JP Morgan Chase
Mumbai
2015.01 - 2017.03
  • Prepared variety of different written communications, reports and documents.
  • Mentored and guided team of 10 employees to foster proper completion of assigned duties and excellent customer service on job and calls.
  • Supported office business development and customer service.
  • Implemented new working processes to deliver multiple improvements.
  • Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
  • Set up new customer accounts and updated existing profiles with latest information.
  • Documented customer habits and preferences and recommended product and service updates to management.
  • Proposed additional service options to clients to capitalize on upsell opportunities.
  • Stayed current on company offerings and industry trends.
  • Managed portfolio of International USA CHASE CREDIT CARD HOLDERS accounts and increased SALES in Customer satisfaction.

Education

BACHELORS OF MASS MEDIA ADVERTISING AND JOURNALISM - ADVERTISING AND JOURNALISM

University of Mumbai
University Of Mumbai
2007.06 - 2010.06

Skills

Media relations

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Accomplishments

  • Collaborated with team of 50 + employees in the development of Print ,copy write for FIFA 2022 and past promotions for our transport division.
  • Achieved immense business for upcoming FIFA and in the past inquiries through effective copy writing for print and radio.
  • Awarded Best Employee Certification for my hard work and innovative work ethics resulting in immense business for the company.

Additional Information

* Trained in excellent Speech delivery,Copy writingCustomer Service cycle and Communication skills- trained by US Trainers while working for AMERICAN EXPRESS BANK AND JP MORGAN CHASE BANK.


VALID DRIVERS LICENSE.

Software

MICROSOFT 360,ADOBE,SEO AND GOOGLE ANALYTICS

Interests

READING,WRITING, ORGANIZING AND ASSISTING EVENTS

Timeline

Marketing and Events Specialist

Mohammed Al Misned Group
2019.11 - Current

Event,Sales and Marketing Coordinator

National Trading & Developing Est
2017.05 - 2018.12

Key Account Assistant

JP Morgan Chase
2015.01 - 2017.03

BACHELORS OF MASS MEDIA ADVERTISING AND JOURNALISM - ADVERTISING AND JOURNALISM

University of Mumbai
2007.06 - 2010.06
Steffi AnthonyMarketing , Media And Events With Valid DRIVING LICENSE