Overview
Work History
Education
Skills
Timeline
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Steffi Basnet

Sunnyvale,CA

Overview

3
3
years of professional experience

Work History

Security Officer

Illinois Wesleyan University
08.2024 - Current
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Greeted 10 to 50 students courteously while addressing student inquiries or concerns related to facility per shift.
  • Protected 10 to 70 facility and property guests by regularly circulating premises per shift.

Retail Sales Associate

CVS
07.2022 - 05.2023
  • Greeted 30 to 100 customers and helped with product questions, selections, and purchases per shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.

Education

Bachelor of Arts - Psychology

Illinois Wesleyan University
Bloomington, IL
05-2028

High School Diploma -

Homestead High School
Cupertino, CA
06-2024

Skills

  • Fluent in English & Nepali
  • Data organization
  • Detail orientated
  • Customer service
  • Attention-Deficit/Hyperactivity Disorder Research

Timeline

Security Officer

Illinois Wesleyan University
08.2024 - Current

Retail Sales Associate

CVS
07.2022 - 05.2023

Bachelor of Arts - Psychology

Illinois Wesleyan University

High School Diploma -

Homestead High School

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Steffi Basnet