Steffi Booker
Murfreesboro,TN
Summary
Diligent College Student focused on Clinical Mental Health Counseling and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Empathetic and self-directed Individual with excellent active listening and verbal communication skills. Can Facilitate family, couples and individual counseling sessions to help clients pinpoint underlying emotions triggering instability and conflict. Maintains records and makes written and oral reports concerning client care, counseling and therapeutic activities. Dedicated professional specializing in leading courses with a decisive and focused approach. Clear communication skills with advanced understanding of university-level standards and effective teaching strategies.
Overview
10
10
years of professional experience
Work History
Counselor-in-Training
Self Employed Web
Murfreesboro, TN
12.2022 - Current
- Communicated with patients during group therapy sessions and provided opportunities for participants to share personal experiences.
- Visited, counseled, and prayed with group members to provide pastoral care.
- Offered spiritual guidance and advice.
- Shared wisdom from life experiences, along with biblical references.
- Gave mental health assignments and homework.
- One-on-one phone call and telegram live chats.
Teacher
Homeschooling
Murfreesboro, TN
07.2018 - Current
- Managed Children's behavior by establishing and enforcing rules and procedures to maintain order amongst children.
- Graded projects, exams,papers and assignments to track student progression.
- Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
- Encouraged my children critical thinking and discussion skills using variety of teaching techniques.
- Supervised children throughout day, both in class and outside during breaks.
- Differentiated instruction according to my childs skill level.
- Designed individualized curricula for my academically challenged children.
- Created and enforced child-based, hands-on curriculum to promote children's interest and receptive learning.
- Evaluated children on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Tested children's' comprehension of subject matter through quizzes, tests and projects.
- Remained calm and patient while teaching interactions to support individual growth and development.
Team Member
Kroger
Murfreesboro, TN
09.2017 - 07.2018
- Developed positive customer relationships through friendly greeting and excellent service. Addressed customer needs, responding to specific requests. Built and maintained working relationships with peers and upper management to meet strategic objectives and deliver on productivity and profitability targets
- Trained new team members, Stayed informed of company and store updates from leadership.
- Followed production orders and company standards to exceed quality scores on consistent basis. Initiated inventory control measures to sustain stock levels.
- Rotated through stations based on team needs. Monitored and supported proper electronic shelf label signage.
- Worked hard to learn required tasks quickly to maximize performance. Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Security Officer Supervisor
Command Security Corporation
Murfreesboro, TN
07.2016 - 09.2017
- Verified photo IDs and tickets to allow guests passage.
- Secured personnel and premises by inspecting buildings and patrolling property to prevent unauthorized entry and identify vandalism or disarmed alarm systems.
- Reported safety hazards for remediation response.
- Observed patrons and customers to quickly address security situations. Searched individuals and baggage for weapons and other prohibited items. Documented security-related situations and submitted in-depth reports to superiors. Monitored premises and recorded activity in daily officer reports.
- Completed incident reports to record security or loss prevention incidents. Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing. Addressed problems quickly and reported clear information while working under minimal supervision.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons. Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Monitored and logged key and key card issuance.
- Delegated team tasks and assigned security personnel to posts or patrols. Inspected and adjusted security equipment to ensure proper operation. Oversaw closed-circuit television cameras and monitored for threats.
- Collaborated with law enforcement to resolve escalated situations. Investigated security alarms, altercations and suspicious activity. Mentored employees in handling issues with customers, tenants and other individuals.
Correctional Officer
TDOC
Nashville, TN
09.2015 - 06.2016
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities. Applied non-violent response tools and physical restraint during problematic situations.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs. Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates. Maintained clear and open communications with facility areas to support safe operations.
- Detected potential threats and quickly defused conflicts. Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
- Oversaw public areas and grounds to verify cleanliness and inmate safety. Enforced resident behavior management protocols and drafted incident reports for infractions.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities. Instructed inmates on work detail and oversaw work-site transportation.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs. Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations. Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Team Member
Papa John's Pizza
Murfreesboro, TN
04.2015 - 09.2015
- Participated in and contributed to meetings by sharing concerns and ideas for improvements. Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
- Developed positive customer relationships through friendly greeting and excellent service. Addressed customer needs, responding to specific requests. Stayed informed of company and store updates from leadership.
- Trained new team members using approved training materials and information. Upheld high standards of productivity and quality in operations.
- Followed production orders and company standards to exceed quality scores on consistent basis.
- Monitored and supported proper electronic shelf label signage. Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
- Worked hard to learn required tasks quickly to maximize performance. Troubleshot machine malfunctions and made adjustments to correct problems.
- Processed and retrieved customer special orders. Implemented performance, quality and efficiency measures to achieve aggressive production goals.
Correctional Officer
Rutherford County Sheriff's Department
Murfreesboro, TN
06.2014 - 04.2015
- Inspected cells and conducted random searches of common areas. Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Applied non-violent response tools and physical restraint during problematic situations. Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring. Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Maintained clear and open communications with facility areas to support safe operations.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities. Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Education
Master of Science - Criminal Justice And Public Administration
Liberty University
Lynchburg, VA05.2015
Bachelor of Science - Criminal Justice
Daymar College
Murfreesboro12.2013
Associate of Applied Science - Criminal Justice
Daymar College
Murfreesboro04.2012
High School Diploma -
Lavergne High School
La Vergne, TN05.2008
Master of Arts - Clinical Mental Health Counseling
Liberty University
Lynchburg, VASkills
- Differentiated Instruction
- Lesson Planning
- Virtual classroom management
- Group and individual instruction
- Field Trip Coordination
- Social integration
- Online Teaching
- Positive Reinforcement
- Analytical decision making
- Relationship Building
- Conflict Resolution
- Behavior Modification Techniques
- Special Needs Students
- Verbal and Written Communication
- Nonviolent Crisis Intervention
- Problem-Solving
- Tutoring and coaching
- Interpersonal and Social Skills
- Effective listening
- Documentation And Reporting
- Cognitive and behavioral development
- Diversity and Inclusion
- Team Collaboration
- Group Counseling
- Social Psychology
- Psychology
- Decision-Making
Affiliations
- Member, Alumni Association
- Graduated College with Honors (Associates and Bachelors Degree)
- Member of Delta IOTA Epsilon Academic Society
- Graduated Sheriff's Citizens Academy and completed Intern
- Graduated from CERT(community Emergency Response Team)
- Graduated Sheriffs and TDOC and Correctional Academy
- Student Council Member in High School
- Won Awards at work for great Performance
- Completed all required test for Computer class and Paralegal
Timeline
Counselor-in-Training
Self Employed Web
12.2022 - Current
Teacher
Homeschooling
07.2018 - Current
Team Member
Kroger
09.2017 - 07.2018
Security Officer Supervisor
Command Security Corporation
07.2016 - 09.2017
Correctional Officer
TDOC
09.2015 - 06.2016
Team Member
Papa John's Pizza
04.2015 - 09.2015
Correctional Officer
Rutherford County Sheriff's Department
06.2014 - 04.2015
Master of Science - Criminal Justice And Public Administration
Liberty University
Bachelor of Science - Criminal Justice
Daymar College
Associate of Applied Science - Criminal Justice
Daymar College
High School Diploma -
Lavergne High School
Master of Arts - Clinical Mental Health Counseling
Liberty University
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