Steffi K. Graham
Boyds
Summary
Experienced Information Technology professional with a strong foundation in systems engineering. Skilled in creating and executing reliable IT infrastructures, enhancing system performance, and facilitating smooth integration across various platforms. Proficient in troubleshooting intricate problems and bolstering system security measures.
Overview
4
4
years of professional experience
Work History
Systems Engineer
Eli Lilly & Company
02.2023 - Current
- Developed Manufacturing Process system to be used within the company's Manufacturing Execution System (MES) in order to complete the process for the making of medicines such as Monjauro and Trulicity.
- Improved system performance and completed software updates and testing by identifying and resolving technical issues in a timely manner with the MES system.(PMX/Pharmasuite)
- Work alongside the business including Floor operators, scientists, automation, software engineers to ensure that the technical needs of the company are met in order to make medicine for our patients whose lives we save and impact daily.
- Reduced Manufacturing Execution System downtime significantly with proactive maintenance and rapid response to issues as well as transitioning any area from paper tickets to electronic tickets.
- Work on various projects that help to offset a new building to facilitate the MES process for making medicine within that area.
Operations Project Manager
University of the District of Columbia
09.2020 - 12.2022
- A senior managerial position involving the hiring and training of student workers, the planning and hosting of various high-level events on campus, and creating weekly schedules and assignments for staff
- Planned, organized, and managed more than 100 successful events that generated hundreds of thousands of dollars in revenue for the university
- Oversaw a team of 40 student workers to successfully manage projectors, PA systems, Smart screens, lighting, and other equipment valued at over $2.5 M and see to it that the day-to-day activities of the building itself are met
- Supervised and trained new employees, as well as fabricated a rewards system to keep employees motivated, which led to a 95% success rate for events
Cyber Security Research Assistant Intern
National Institute of Science and Technology (NIST)
09.2021 - 05.2022
- A cyber security research position involving the identifying of Phishing based emails, documents, and other online content to reduce the theft of personal information
- Improved the design of existing means by which Phish-type documents and files are identified
- Validated incoming data to check the accuracy and integrity of the information while independently locating and correcting concerns which made saved the researchers time and money and allowed them to complete other forms of testing to produce feedback to various companies/customers
- Planned, modified, and executed research techniques and procedures to identify relevant data collection and analysis of Phishing type files
Education
Bachelor of Science - Information Technology
University of the District of Columbia
Washington, DC12.2022
Amazon, AWS Skills Center
Arlington, VA01.2023
Skills
- Information Security Management
- Database Management Basics
- Data Interpretation
- Microsoft Office Proficiency
- Project Coordination
- Skilled in PMX/Pharmasuite MES Usage
- Data-Driven Business Analysis
- Software System Testing
- JIRA Task Tracking
- Agile Methodologies
- Cross-Functional Collaboration
- Effective Verbal and written Communication
- Technical Troubleshooting
- Process Optimization
- DevOps Methodologies
Certifications And Awards
- Dean's List; 2019, 2020, 2021, 2022
- Eli Lilly & Co. Global Volunteer Awardee
- BEYA 2021, 2022
- University of the District of Columbia Honor Society Scholar
- DC Up Scholar
- TMCF 2022 Leadership Institute
- University of the District of Columbia, SWE Vice President
- ASME K-12 Volunteer
- Vice President of Industry and Programming Club
- National Society of Leadership and Success Honor Roll
- Advancing Minority in Engineering (AMIE) Design Challenge Competition
- Verizon Maker Volunteer Program
- CCNA Routers and switches certification
Publications
"Artificial Intelligence Techniques for SQL Injection Attack Detection"
Coursework
- Information Security
- Webpage Development
- Human-Computer Interaction
- Digital Forensics
- Network Security
- Computer Networks
- Computer Organization and Architecture
- Cryptography
- Software Engineering
- Advanced Object-Oriented Programming
- Computer Science II
- Finite Mathematics
- Business Calculus
- Operating Systems
- French
- AWS Cloud Computing
Timeline
Systems Engineer
Eli Lilly & Company
02.2023 - Current
Cyber Security Research Assistant Intern
National Institute of Science and Technology (NIST)
09.2021 - 05.2022
Operations Project Manager
University of the District of Columbia
09.2020 - 12.2022
Amazon, AWS Skills Center
Bachelor of Science - Information Technology
University of the District of Columbia
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