Steffine Gurule
Fort Collins,Colorado
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
3
3
years of professional experience
Work History
Manager
Ross Dress For Less
11.2021 - 01.2023
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
Cashier
Loaf N Jug
05.2021 - 10.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Cashier Team Lead, Manager
Big Liquor Warehouse
01.2020 - 05.2021
- Generated routine reports and professional correspondence.
- Trained team members on cash register operation and cash handling.
- Operated POS cash register and equipment to collect payments.
- Communicated with customers and team members to solve problems.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
No Degree - Medical Assisting/ EMT
Front Range Cmmunity Collage
Fort Collins, CO05.2024
Skills
- Fire Safety Regulations
- Brand Management
- Train Employees
- Financial Statements
- Health and Safety Regulations
- Team Leadership
Timeline
Manager
Ross Dress For Less
11.2021 - 01.2023
Cashier
Loaf N Jug
05.2021 - 10.2021
Cashier Team Lead, Manager
Big Liquor Warehouse
01.2020 - 05.2021
No Degree - Medical Assisting/ EMT
Front Range Cmmunity Collage
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