STEFFON FRANCIS
Brooklyn
Summary
Dynamic and detail-oriented professional with a strong work ethic, honed through experience . Proven ability in customer service excellence and effective communication, leading to enhanced shopping experiences. Skilled in inventory management and team collaboration, consistently achieving operational efficiency and maintaining high standards in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Sales Associate
Home Depot
Brooklyn
02.2021 - 11.2024
- Assisted customers with selection of garden materials and household products.
- Restocked shelves with merchandise and organized inventory.
- Provided product knowledge to customers for informed purchases.
- Collaborated with team members to enhance store operations.
- Participated in store events to promote products actively.
- Stocked shelves to maintain product availability and organization.
- Specialized in sales of grills, patio furniture, lawn mowers, and seasonal decor.
- Provided safety spotting for associates operating lift equipment during loading tasks.
- Facilitated heavy lifting and loading assistance for customers and staff.
- Guided customers in choosing pavers, mulch, soil, and pressure washers.
Sales Associate
Modell's Sporting Goods
Brooklyn
07.2019 - 03.2021
- Processed clothing shipments and ensured appealing visual merchandising.
- Maintained product displays to ensure a neat presentation.
- Restocked shelves with merchandise and organized inventory.
- Provided product knowledge to customers for informed purchases.
- Collaborated with team members to enhance store operations.
- Provided exemplary customer service to enhance shopping experiences.
Volunteer Intern
Jamaica Hospital
Jamaica
07.2017 - 08.2017
- Packaged dental tools for doctors to ensure readiness for procedures.
- Answered incoming phone calls, delivering accurate information to clients.
- Supported inventory management through effective organization of medical supplies and equipment.
- Maintained cleanliness and safety standards in clinical areas throughout the facility.
Education
AUTOMOTIVE CERTIFICATE (ASE) - Automotive Repair and Service
APEX TECHNICAL SCHOOL
11-05 44th Dr , Long Island City, NY09.2018
HIGH SCHOOL DIPLOMA -
HIGH SCHOOL FOR SERVICE AND LEARNING
911 Flatbush Ave06.2017
Skills
- Leadership skills
- Effective communication
- Customer service excellence
- Problem solving abilities
- Attention to detail
- Multitasking proficiency
- Team collaboration
- Strong work ethic
Timeline
Sales Associate
Home Depot
02.2021 - 11.2024
Sales Associate
Modell's Sporting Goods
07.2019 - 03.2021
Volunteer Intern
Jamaica Hospital
07.2017 - 08.2017
AUTOMOTIVE CERTIFICATE (ASE) - Automotive Repair and Service
APEX TECHNICAL SCHOOL
HIGH SCHOOL DIPLOMA -
HIGH SCHOOL FOR SERVICE AND LEARNING
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