Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

STEFFY GEORGE

WEST HARTFORD,CT

Summary

Pharmacy Manager with over a decade of expertise in directing pharmacy operations, ensuring regulatory compliance, and boosting efficiency through strategic initiatives. Demonstrates strong leadership by managing a team of 15 pharmacists and technicians, excelling in patient education and quality assurance. Committed to enhancing pharmacy services with innovative solutions and superior customer service, fostering a collaborative environment for optimal patient care. Demonstrated expertise in medication management and patient counseling, contributing to improved patient outcomes. Proven ability to collaborate with healthcare teams and implement safe pharmaceutical practices.

Overview

12
12
years of professional experience

Work History

Pharmacy Manager

CVS Health
12.2015 - Current
  • Oversee pharmacy operations, ensuring compliance and safety
  • Lead a team of 15 pharmacists and technicians.
  • Implemented strategies to cut costs and enhance efficiency.
  • Improved customer satisfaction through focused initiatives.
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Enhanced patient safety with thorough drug utilization reviews and monitoring potential drug interactions.

Staff Pharmacist

Target
08.2013 - 12.2015
  • Managed medication dispensing, ensuring accuracy and compliance with regulations.
  • Collaborated with healthcare teams to optimise patient care and medication management.
  • Implemented inventory control measures, reducing waste and improving cost-efficiency.
  • Provided patient consultations, enhancing understanding of medication usage and safety.
  • Resolved prescription discrepancies, ensuring timely and effective patient treatment.
  • Effectively resolved insurance rejections and other billing issues.
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.

Pharmacist

Hospital For Special Care
10.2013 - 10.2014


  • Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
  • Developed effective relationships with physicians, nurses, and other healthcare professionals to ensure optimal communication and collaboration in patient care.
  • Verified safety and accuracy of physician orders.
  • Maintained strict compliance with relevant laws, regulations, policies, and procedures related to hospital pharmacy practice.
  • Served as a preceptor for pharmacy students and residents, helping them develop vital clinical skills and knowledge.

Education

Doctor of Pharmacy - undefined

Albany College of Pharmacy and Health Sciences
05.2013

Skills

  • Team Leadership
  • Inventory Management
  • Patient Education
  • Quality Assurance
  • Customer Service
  • Regulatory Compliance
  • Workflow optimization
  • Pharmacy operations management

Languages

Malayalam
Elementary

Timeline

Pharmacy Manager

CVS Health
12.2015 - Current

Pharmacist

Hospital For Special Care
10.2013 - 10.2014

Staff Pharmacist

Target
08.2013 - 12.2015

Doctor of Pharmacy - undefined

Albany College of Pharmacy and Health Sciences