S Tegiana Spencer
Hammond,IN
Summary
Proven Nurse Assistant/Unit Secretary at Community Healthcare System/Powers Health, adept in vital signs monitoring and providing compassionate care. Excelled in infection control, improving patient safety by 30%. Demonstrated exceptional teamwork and patient support, enhancing healthcare delivery and patient satisfaction. Skilled in customer service and bakery equipment knowledge from time at Van Tils, showcasing adaptability and a commitment to excellence. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Energetic Nurse Aide with 6 years of experience providing comprehensive support and care to patients. Committed to increasing treatment knowledge through hands-on learning for professional development. Skillful in solving complex problems and staying calm in emergency situations. Expertise in [Area of expertise] and [Area of expertise]. Productive Bakery Clerk well-versed in providing personable service and meeting customer expectations. Strong familiarity with basic recipes and kitchen equipment acquired over 4 years of industry experience. Committed to contributing to dynamic bakery team.
Overview
10
10
years of professional experience
Work History
Nurse Assistant/Unit Secretary
Community Healthcare System/Powers Health
08.2018 - 08.2024
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
- Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Monitored vital signs for early detection of potential health issues, enabling timely intervention from medical staff.
- Recognized potential emergencies quickly, implementing appropriate interventions under the guidance of supervising nurses or physicians while awaiting further assistance from emergency response services if needed.
- Contributed to infection control efforts through strict adherence to hygiene protocols and diligent cleaning practices.
Bakery Clerk/Cashier
Van Tils
04.2014 - 08.2018
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Inspected goods to establish accurate pricing and labeling.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
- Promoted a positive work environment within the bakery team through open communication channels and constructive feedback mechanisms.
- Used utensils and equipment to portion, wrap and display bakery items.
- Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
Education
High School Diploma -
Morton Senior High School
Hammond, IN06.2014
Skills
- Vital signs monitoring
- Patient Care
- Privacy and confidentiality
- Infection Control
- Regulatory Compliance
- Healthcare ethics
- Motivational Skills
- Staff Assistance
- Adaptable
- Basic Life Support
- Compassionate
- Direct Patient Care
- HIPAA Compliance
- Recording vital signs
- Supporting personal needs
- Compassionate caregiver
- Light Housekeeping
- Transporting patients
- Condition Monitoring
- Observing responses
- Customer Service
- Food Preparation
- Bakery equipment knowledge
- Food handling safety
- Customer Satisfaction
- Flexible Schedule
- Punctual and Reliable
- Cleanliness standards
- Menu Memorization
- Stocking and Shelving
- Telephone Etiquette
- Cash Handling
- Accurate order fulfillment
- Customer inquiries
- Food Safety
- Workplace Safety
- Stock Rotation
- Stock replenishment
- Special order handling
- Inventory Control
- Health department standards
- Sanitation Procedures
- Relationship Building
- Hospitality service expertise
- Team Collaboration
- Cash Management
- Menu item knowledge
- Product Merchandising
- Cash Register Operation
Timeline
Nurse Assistant/Unit Secretary
Community Healthcare System/Powers Health
08.2018 - 08.2024
Bakery Clerk/Cashier
Van Tils
04.2014 - 08.2018
High School Diploma -
Morton Senior High School
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