Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Steicy Peña Diaz

Cranston,RI

Summary

Proven achiever with a strong background in office administration and customer service, gained from a key role at Jose’s Solar. Excelled in handling sensitive data and streamlining appointment processes, showcasing bilingual proficiency and exceptional organizational skills. Demonstrated commitment to efficiency, enhancing client satisfaction and operational workflow.

Overview

3
3
years of professional experience

Work History

Cashier Assistant

Walgreens
02.2024 - 09.2024
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.

Secretary

Jose’s Solar
07.2021 - 08.2023
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Education

Cosmetology -

Paul Mitchel The School
Cranston, RI
08.2024

Dr Jorge Alvarez High School
Providence, RI
06.2023

Skills

  • Bilingual
  • Customer Service
  • Verbal and written communication
  • Office Administration
  • Organization
  • Appointment Scheduling

Languages

Spanish
Native or Bilingual

Timeline

Cashier Assistant

Walgreens
02.2024 - 09.2024

Secretary

Jose’s Solar
07.2021 - 08.2023

Cosmetology -

Paul Mitchel The School

Dr Jorge Alvarez High School

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Steicy Peña Diaz