Steinmetz Jean-Jacques
Roswell,GA
Summary
Results-driven professional with experience at Publix, excelling in customer service and order management. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Adept at collaborating with teams and implementing innovative solutions.
Overview
10
10
years of professional experience
Work History
Student Assitant
Kennesaw State
08.2019 - 06.2024
- Assisted the professor in teaching the fundamentals of architectural structure.
- Answer questions during the class period.
- I held study sessions outside of class.
- And I developed my own problems, and teaching methods to connect with as many students as possible.
Customer Service
Publix
09.2014 - 04.2019
- Opened and closed the store.
- I worked at the customer service desk.
- I was a bagger and cashier.
- Worked in the back office, and closed out tills for the night.
- Did nightly cleaning and quarterly deep cleans.
- Worked in the seafood department, bagging and weighing seafood for customers.
- Worked in the bakery assisting customers and writing on cakes.
- I worked in the deli, cleaning cookware at the end of the night.
- Worked in produce, organizing, and stocking products.
Server
Paradise Grile
06.2016 - 09.2016
- Taking orders
- Answering questions about menu
- Delivering food to customer
- Taking payment
Dish Washer
WZ Tavern
04.2016 - 08.2016
- Washed dishes
Education
Bachelor of Arts - Architecture
Kennesaw State University
Kennesaw, GA12-2025
Skills
- Order Fulfillment
- Order Management
- Order Picking
- Cashier Balancing
- Stocking Merchandise
- Lifting Ability
- Customer Service
- Cashiering
- Effective communication
- Customer service
- Problem solving
- Team collaboration
- Architectural design
- Note-taking
- Presentation building
- Problem-solving abilities
- Lesson planning and preparation
Timeline
Student Assitant
Kennesaw State
08.2019 - 06.2024
Server
Paradise Grile
06.2016 - 09.2016
Dish Washer
WZ Tavern
04.2016 - 08.2016
Customer Service
Publix
09.2014 - 04.2019
Bachelor of Arts - Architecture
Kennesaw State University