Stella Dimgba - POPM, CSPO.
Dallas,TX
Summary
Certified Product Owner with extensive experience in B2B/B2C SaaS product management, specializing in insurance and healthcare software solutions. Proven track record in translating product visions into actionable roadmaps, managing backlogs, and driving cross-functional team collaboration in scaled Agile environments. Great at defining epics and stories, conducting stakeholder engagement, and ensuring the clean release of features to meet strategic objectives. Skilled in analytical problem-solving, change management, and facilitating solutions that enhance customer and business outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Product Owner- SaaS
Take Command Health- Start Up- Contract
01.2024 - Current
- Translated product strategy into epics and user stories, delivering 10+ features aligned with stakeholder priorities.
- Created training materials and conducted sessions for end-users, significantly reducing support inquiries and enhancing user independence.
- Manage and prioritize a comprehensive product backlog with user stories and acceptance criteria; refine epics and stories to meet strategic goals and user needs.
- Led over 15 successful product releases, collaborating with cross-functional teams to drive impactful features aligned with market requirements and strategic objectives.
- Act as a subject matter expert on healthcare product features and design, enhancing team knowledge and supporting consistent, user-centric product development.
- Drove successful integration of third-party CRM, reducing manual processes by 20 hours weekly. and accelerated document processing for 4,000+ users.
- Utilized Jira and Confluence to track sprint progress, manage backlog items, facilitate, document and provide transparency to stakeholders.
- Collaborate with stakeholders and product managers on roadmap priorities, optimizing release timing and balancing technical feasibility with market demands.
- Served as a servant leader by identifying and removing blockers, enabling the team to save time on impediment resolution.
- Successfully launched the next-generation HRA Hub in August 2024, coordinating cross-functional teams to integrate feedback and address interdependencies, positioning the company as a leader in the healthcare benefits space.
Product Owner-SaaS
Allstate-Quotit
09.2022 - 10.2023
- Directed the integration of quoting, enrollment, and lead management functionalities, enhancing user satisfaction and operational efficiency.
- Streamlined health plan data accessibility for over 300 carriers using a centralized cloud-based API, reducing query times by 2 minutes.
- Collaborated with engineering and compliance teams to ensure product features adhered to legal and regulatory standards, minimizing incident rates.
- Spearheaded initiatives to integrate scaled Agile frameworks, enabling teams to improve sprint velocity and deliver features faster.
- Managed stakeholder relationships by providing consultative insights into SaaS capabilities and tailoring solutions to meet business needs.
- Streamlined pre-sales processes by aligning feature requirements with client needs, accelerating the sales cycle by 10%.
- Delivered scalable insurance software solutions, contributing to a $400K increase in product value through data-driven roadmap planning.
- Collaborated with cross-functional teams to align product enhancements with customer requirements, ensuring seamless integration and satisfaction.
- Coordinated data accessibility improvements with cross-functional teams, enhancing the usability of the insurance platform
Sales Business Analyst/Manager
GoHealthInsurance- Medicare / Medicaid
06.2020 - 08.2022
- Conducted backlog refinement sessions and participated in sprint planning to ensure alignment between product vision and development goals.
- Spearheaded the enhancement of a Medicare comparison tool, resulting in 500 additional optimized plan enrollments within a quarter.
- Evaluated the effectiveness of current systems, recommending upgrades or replacements as necessary to support evolving business needs.
- Defined and elaborated 150+ user stories with clear acceptance criteria, streamlining sprint execution and reducing bottlenecks.
- Collaborated with product and scrum teams to align on backlog priorities, achieving increase in feature delivery predictability.
- Conducted data analysis to refine UX design, improving user decision-making efficiency.
- Supported UAT sessions, ensuring stakeholder expectations were met and securing positive feedback on feature releases.
Skills and Tools
Jira, Confluence, Azure DevOps (ADO), Product Roadmaps, Product Vision, Agile Methodologies (Scrum, SAFe, Kanban), KPI Tracking, Continuous Improvement , Requirements Gathering, Stakeholder Communication, Requirement Gathering & Documentation, Backlog Prioritization, Strategic Planning, Release Management Data Analysis, Backlog Management, Iteration Planning, Change Management, Product lifecycle Management, , (SDLC), Cross-Functional Collaboration, Decision-Making, Insurance Software Development
Certification
POPM SAFe 6.0 - Scaled Agile , SSM SAFe 6.0 - Scaled Agile, CSPO - Scrum Alliance, CSM - Scrum Alliance
Key Achievement
- Played a pivotal role in the launch of a new SaaS product line, generating $1M in new sales within the first quarter post-launch.
- Reduced customer onboarding time by 10 business days by introducing self-service tools and streamlining processes across the team.
- Improved the efficiency of CRM integrations, enabling teams to manage 20,000+ transactions monthly with fewer support tickets.
- Led initiatives that saved 30 hours per month on impediment resolution by proactively removing blockers.
- Delivered dashboards and automated solutions that enhanced process efficiency, supporting over 4,000 users.
- Facilitated workshops and training sessions for internal teams, creating 10+ resources that improved knowledge sharing and cross-functional alignment.
- Trained 200+ end-users on SaaS product capabilities, accelerating adoption rates and reducing onboarding inquiries within the first quarter post-implementation.
Timeline
Product Owner- SaaS
Take Command Health- Start Up- Contract
01.2024 - Current
Product Owner-SaaS
Allstate-Quotit
09.2022 - 10.2023
Sales Business Analyst/Manager
GoHealthInsurance- Medicare / Medicaid
06.2020 - 08.2022
Similar Profiles
Sojourner ButlerSojourner Butler
Fleet Underwriter at Contract Role (Trucking Start-Up)Fleet Underwriter at Contract Role (Trucking Start-Up)
Rebecca ByrnesRebecca Byrnes
Senior Contract Manager at Joint Health Command, Department of DefenceSenior Contract Manager at Joint Health Command, Department of Defence
RYAN HENSONRYAN HENSON
Manager of Support at Take Command HealthManager of Support at Take Command Health
Julia KidderJulia Kidder
Mathematics Department Chair at Parish Episcopal SchoolMathematics Department Chair at Parish Episcopal School
TROY RICH JRTROY RICH JR
Senior Project Manager / Director of Construction at DevCol GroupSenior Project Manager / Director of Construction at DevCol Group