Stella Andritsakis

Work History

Assistant Manager

Harold Seltzer’s

Maintains staff by recruiting, selecting, orienting, and training employees
Ensures a safe, secure, and legal work environment
Overseeing restaurant staff performance, ensuring quality dining
Promoting Sales
Labor Percentages at 20%
Maintaining a prime cost of 53
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Monitored security and handled incidents calmly.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Achieved recognition for contribution to store success by optimizing sales.

General Manager

Buff City Soap

Determines annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results
Motivate high-performing sales teams
Meet customer needs
Providing training to sales staff
Maintained an ITR of 5
Action Sports — Store Manager
Product management, including ordering, receiving, price changes, handling damaged products, and returns
ITR - 3
Dealing with customer issues and complaints
Maintaining Low Labor Costs and Efficiency
Recruiting, training, and supervising staff
Managing budgets, and maintaining statistical and financial records
Understanding customer buying behavior
Handles all aspects of preparing and distributing employees' payments
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Developed and maintained relationships with customers and suppliers through account development.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Implemented operational strategies and effectively built customer and employee loyalty.
Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Reduced corporate risk by managing shrink processes and controlling inventory levels.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Developed effective business plans to align strategic decisions with long-term objectives.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Directed successful operational turnaround, eliminating over $Amount in debt within Timeframe.

Assistant Manager

Perkins

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Reduced financial discrepancies by monitoring credit card sales and deposits.

Restaurant Manager

Big Claw Management

10.2022 - Current

Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Carefully interviewed, selected, trained and supervised staff.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records.
Correctly calculated inventory and ordered appropriate supplies.
Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Purchased adequate quantities of food, beverages, equipment and supplies.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Identified team weak points and implemented corrective actions to resolve concerns.
Created fun team building activities to engage staff in up-selling to meet revenue targets.
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.

Store Manager

Action Sports

06.2011 - 01.2019

Managed inventory control, cash control and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Approved regular payroll submissions for employees.
Rotated merchandise and displays to feature new products and promotions.
Supervised guests at front counter, answering questions regarding products.
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

Restaurant Management

Blooming Brands

Reconciled cash and credit card transactions to maintain accurate records.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Led and directed team members on effective methods, operations and procedures.
Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Identified team weak points and implemented corrective actions to resolve concerns.
Created fun team building activities to engage staff in up-selling to meet revenue targets.
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Prepared for and executed new menu implementations.
Actively participated in ongoing customer service programs to build sales and rapport in community.
Interacted positively with customers while promoting hotel facilities and services.
Promoted business through participation in and sponsorship of community events.

Restaurant Manager

Crazy George’s

04.2011 - 09.2017

Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Carefully interviewed, selected, trained and supervised staff.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records.
Led and directed team members on effective methods, operations and procedures.
Correctly calculated inventory and ordered appropriate supplies.
Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Purchased adequate quantities of food, beverages, equipment and supplies.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Identified team weak points and implemented corrective actions to resolve concerns.
Created fun team building activities to engage staff in up-selling to meet revenue targets.
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.

Summary

Overview

Work History

Assistant Manager

General Manager

Assistant Manager

Restaurant Manager

Store Manager

Restaurant Management

Restaurant Manager

Education

Psychology

Skills

Accomplishments

Additional Information

Certification

Languages

Timeline

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