- Community Cleanup
- Graphic Design
- Gardening
- I enjoy cooking for friends and family gatherings
- Personal Development and Self-Improvement
- Nutrition
- Interior Design
Stella Biggs
Portland,OR
Summary
Knowledgeable in food service, costumer care and sales. I have a solid background in deli operations and proven ability to maintain high standards of food safety and customer service. Demonstrated success in managing deli counters, ensuring product freshness, and providing excellent customer experiences. Known for effective teamwork and adaptability in fast-paced environments. I bring almost six years of experience in completing tasks quickly and with professionalism. Excellent understanding of sanitation and cleaning procedures, inventory rotation, and customer relations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Deli Worker
Otto's Sausage Kitchen
05.2021 - 07.2025
- Operated slicing machines and scales to ensure accurate portioning.
- Trained new staff on food safety practices and deli procedures.
- Collaborated with team members to improve product presentation and quality.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
- Assisted customers in selecting deli products, offering suggestions for meal planning and preparation.
- Improved customer wait times with efficient slicing techniques for meats and cheeses while maintaining precision in portion control.
- Prepared custom sandwich orders, adhering to customer preferences while maintaining high-quality standards.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced cash register.
- Resolved customer complaints professionally and efficiently safeguarding continued patronage.
- Enhanced overall store sales by upselling complementary items such as specialty cheeses, breads, and salads.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Replenished serving stations with fresh food and cleaned up spills.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Line Cook
Bird + Bear
03.2019 - 11.2019
- Maintained cleanliness and organization of workstations for optimal safety.
- Implemented food presentation standards to enhance customer satisfaction.
- Developed new recipes contributing to seasonal menu changes.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Grilled meats and seafood to customer specifications.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Sourced locally grown produce to support community farmers and improve dish freshness.
Kitchen Staff Member
Two Trees Catering
07.2019 - 08.2019
- Collaborated with team members to streamline food service processes during peak hours.
- Implemented feedback from customers to enhance meal quality and service experience.
- Coordinated menu planning with dietary guidelines to accommodate diverse customer needs.
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
- Prepared ingredients and recipe components ahead of time.
- Cooked food per recipe requirements in large batches for routine breakfasts, lunches, and special events.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
- Created welcoming atmosphere, greeting guests with smile and making them feel at home.
- Streamlined dishwashing and cleaning processes, minimizing downtime and keeping cafeteria in top condition.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Monitored food and beverage supplies, assisting with restocking when needed.
Education
High School Diploma -
Cleveland High School
Portland, ORSkills
- Customer service
- Cash handling
- Team collaboration
- Time management
- Order fulfillment
- Product presentation
- Equipment operation
- Upselling techniques
- Sanitation practices
- Conflict resolution
- Multitasking ability
- Communication skills
- Quality control
- Inventory rotation
- Knife handling
- Workplace safety
- Proper food handling
- Menu memorization
- Allergen awareness
- Merchandising displays
- POS systems
- Sales proficiency
- Strong work ethic
- Loading and unloading
- Verbal and written communication
- Heavy lifting
- Pricing and shelf labeling
- Data entry
Certification
Food Handlers Card
OLCC
Interests
Timeline
Deli Worker
Otto's Sausage Kitchen
05.2021 - 07.2025
Kitchen Staff Member
Two Trees Catering
07.2019 - 08.2019
Line Cook
Bird + Bear
03.2019 - 11.2019
High School Diploma -
Cleveland High School