Stella Chow
Irvine,CA
Summary
Motivated business student with experience in social media support, customer service, and team building. Skilled in communication, collaboration, and process organization. Ability to improve customer experiences and service efficiency. Seeking an internship to apply analytical, organizational, and communication skills in a business setting.
Overview
4
4
years of professional experience
Work History
Cashier
Melo Melo
Irvine, California
08.2024 - Current
- Assisted customers with product inquiries and service requests.
- Maintained cleanliness and organization of the checkout area.
- Collaborated with team members to improve customer service experiences.
- Managed inventory levels for popular items on display shelves.
- Assisted in inventory management by tracking ingredient usage and ordering supplies.
Social Media Assistant
Noelle Giese
Irvine, California
06.2024 - 09.2024
- Developed engaging social media content for various platforms.
- Assisted with scheduling and managing posts, supporting a consistent publishing schedule across two platforms.
- Responded to audience inquiries and comments, increasing community engagement and improving follower satisfaction.
Barista and Manager
RedStraw Teabar
08.2021 - 06.2024
- Maintained cleanliness of the teabar, ensuring a welcoming environment.
- Prepared a variety of teas and beverages to meet customer preferences.
- Managed inventory levels, restocking supplies as needed for service.
- Trained new baristas on beverage preparation and customer service standards.
- Collaborated with team members to ensure smooth daily operations.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
Bachelor of Arts - Business Administration
University of California, Irvine
Irvine, CA06-2027
Associate of Arts -
Irvine Valley College
Irvine, CA05-2025
High School Diploma -
Arnold. O Beckman
Irvine, CA05-2023
Skills
- Team collaboration
- Relationship building
- Telephone etiquette
- Time management
- Training and onboarding
- Patience and empathy
- Effective communication
- Customer service
- Problem solving
- Social media content support
Languages
Spanish
Limited
Korean
Limited
Timeline
Cashier
Melo Melo
08.2024 - Current
Social Media Assistant
Noelle Giese
06.2024 - 09.2024
Barista and Manager
RedStraw Teabar
08.2021 - 06.2024
Bachelor of Arts - Business Administration
University of California, Irvine
Associate of Arts -
Irvine Valley College
High School Diploma -
Arnold. O Beckman