Stella De Leon

Results-driven Omnichannel Operations professional with a proven track record of orchestrating seamless retail operations, spanning online and over-the-phone sales management, efficient shipping and distribution logistics, and meticulous store and office maintenance, including safety oversight. Consistently delivered exceptional customer hospitality and service, enhancing customer satisfaction and loyalty. Successfully enhanced productivity and accuracy by streamlining processes and maintaining outstanding operational standards.

Drove operational efficiency and financial accuracy through integrated project estimation and financial management. Expertly managed all QuickBooks operations, including precise payroll distribution and meticulous monthly financial reconciliations, improving data accuracy by 25%. Analyzed project blueprints and material costs to develop competitive customer pricing, directly contributing to a 10% increase in project throughput. Directed office organization and administrative processes to maximize productivity.