Stella Echanomi
Florence,NJ
Summary
Detail-oriented Administrative Operations Specialist skilled in data management, office coordination, and process improvement. Proficient in Microsoft Office Suite and ERP/CRM platforms, including Microsoft Nav, SalesPad, and C.H. Robinson Navisphere. Experienced in scheduling, record keeping, and managing high volume administrative tasks. Collaborative problem-solver focused on accuracy and operational efficiency in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Administrative Operations Specialist
Dice Forwarding
07.2023 - 10.2025
- Ensured accurate shipment and client records by leveraging CRM platforms, ERP systems, and internal databases.
- Verified data integrity across multiple systems to resolve discrepancies and maintain up-to-date documentation.
- Coordinated scheduling and logistics for both domestic and international shipments, ensuring on-time execution and compliance with military standards.
- Managed daily administrative tasks including data entry, record updates, and communication logs for hundreds of active cases.
- Served as a central liaison between clients, carriers, and internal departments to coordinate pickups, deliveries, and documentation.
- Collaborated with cross-functional teams through Microsoft Teams and Outlook, ensuring smooth workflow and prompt information sharing.
- Organized and prioritized workloads to meet strict data processing and reporting deadlines with zero missed targets.
- Resolved logistical and administrative challenges quickly and efficiently to maintain operational continuity.
- Streamlined documentation and tracking procedures, improving processing accuracy and overall team productivity.
Education
Essex County College
Newark, New Jersey, NJSkills
- Administrative & Office Support
- Office Workflow & Logistics Coordination
- Scheduling & Calendar Management
- Data Entry, Recordkeeping & Reporting
- Microsoft Office Suite (Excel, Outlook, Teams, Word)
- ERP & CRM Systems (Microsoft Nav, SalesPad, DPS)
- Logistics Platforms (CH Robinson Navisphere, Shiplify)
- Documentation Control & Database Management
- Inventory & Order Processing
- Process Improvement & Organization
- Client Communication & Customer Service
- Cross-Functional Collaboration
- Problem Solving & Conflict Resolution
- Time Management & Prioritization
- Attention to Detail
Timeline
Administrative Operations Specialist
Dice Forwarding
07.2023 - 10.2025
Essex County College