Stella Hall
Euclid,OH
Summary
Dynamic Communication Executive as she adept in data analysis and customer relationship management. Successfully enhanced customer satisfaction through strategic initiatives and effective problem resolution. Proven team leader with a friendly attitude, driving engagement and business growth while adapting swiftly to evolving challenges.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Communication Excuective
BlacPantherPublications/Productions
03.2009 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Resolved customer inquiries, enhancing satisfaction and loyalty.
- Facilitated product demonstrations, driving sales and customer engagement.
- Analyzed customer feedback to identify trends and improve service quality.
- Celebrity Booking
- Book Publishing
- Developed strategic initiatives to improve customer satisfaction and drive business growth.
- Implemented performance metrics to monitor team productivity and ensure alignment with organizational goals.
- Film
- Event Planning/ Donor Relation
Inbound Stower/Lead COVID-19 Screener
Amazon
03.2020 - 10.2024
- Implemented process improvements to reduce processing times for inbound shipments.
- Developed best practice guidelines for efficient use of storage space within warehouse environment.
- Ensured accurate inventory counts by diligently scanning and recording all incoming products.
- Separated damaged items from functional ones before placing on shelves.
- Strengthened overall warehouse operations by actively participating in continuous improvement initiatives and sharing constructive feedback with management.
- Participated in regular team meetings to discuss operational improvements and share best practices for efficient stowing processes.
Education
Bachelor of Arts - Communications
Cleveland State University
Cleveland, Ohio, OHPh.D. - Philosophy Of Communication
Liberty University
Lynchburg, VA05-2026
Master of Arts - Humanities
Tiffin University
Tiffin, OH04-2022
Skills
- Data analysis
- Project management
- Customer relationship management
- Strategic planning
- Team leadership
- Risk assessment
- Sales strategy
- Friendly, positive attitude
- Compliance regulations
- Productions
- Customer service
- Teamwork and collaboration
- Problem-solving
- Critical thinking
- Excellent communication
- Verbal communication
- Problem resolution
- Decision-making
Certification
*Collaborative Institutional Training Initiative (CITI)
*Qualtrics
Timeline
Inbound Stower/Lead COVID-19 Screener
Amazon
03.2020 - 10.2024
Communication Excuective
BlacPantherPublications/Productions
03.2009 - Current
Bachelor of Arts - Communications
Cleveland State University
Ph.D. - Philosophy Of Communication
Liberty University
Master of Arts - Humanities
Tiffin University