Stella Justice-Perez
Owner/Administrative Assistant/Secretary
Freeport,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Owner/Operator
2468 Handy Services LLC
Freeport , FL
2023.08 - Current
- Managed daily operations of business, including hiring and training staff.
- Maintained relationships with existing clients by providing superior customer service.
- Collaborated with other owners on joint ventures and shared resources.
- Reviewed legal documents related to business operations.
- Provided direction and guidance to employees.
- Set pricing structures according to market analytics and emerging trends.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Determined pricing for products or services based on costs and competition.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Interviewed, trained and supervised employees.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Administrative Assistant/Secretary
ECCA Construction Inc
DeFuniak Springs , FL
2018.08 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed estimates, invoices, letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed estimates and invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Conducted research online utilizing search engines such as Google or Yahoo!.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
- Managed database systems containing customer contact information.
- Answered questions from customers regarding products and services offered by the company.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Scheduled appointments, meetings and events for management staff.
- Responded effectively to sensitive inquiries or complaints.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining desk and reception area in neat and organized fashion.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
Education
High School Diploma -
Freeport High School
Freeport1998-05
High School Diploma -
University of Phoenix
Tempe, AZHigh School Diploma -
Northwest Florida State College
Niceville, FLSkills
- Budget Development
- Financial Planning
- Personnel Management
- Operations Oversight
- Hiring
- Payroll Processing
- Negotiation
Certification
I am currently studying for my Real Estate license.
Languages
English
Professional
Spanish
Elementary
References
References available upon request.
Timeline
Owner/Operator
2468 Handy Services LLC
2023.08 - Current
Administrative Assistant/Secretary
ECCA Construction Inc
2018.08 - Current
High School Diploma -
Freeport High School
High School Diploma -
University of Phoenix
High School Diploma -
Northwest Florida State College
I am currently studying for my Real Estate license.
Similar Profiles
Nimita Patel-SinghNimita Patel-Singh
Senior Manager at Handy Spot LLcSenior Manager at Handy Spot LLc
Asnordo Antonio BarreraAsnordo Antonio Barrera
Handy Person at Arnold's Handy & Paint, llcHandy Person at Arnold's Handy & Paint, llc
Michael AlvarezMichael Alvarez
Home Repair Specialist at Handy Mike LLCHome Repair Specialist at Handy Mike LLC