Stella Kosta
New York,NY
Summary
Motivated young professional. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
6
6
years of professional experience
Work History
Operations Assistant
Farm to People
New York, NY
09.2023 - Current
- Collaborate with the team to develop and implement effective customer retention strategies, fostering long-term relationships and loyalty
- Proactively engage with customers to gather feedback and insights, driving continuous improvement in service quality and satisfaction
- Input all customer issues and complaints into Google Sheets for analysis, optimizing data weekly to identify and address the most significant issues
- Conduct thorough quality control assessments on incoming produce to uphold the company's commitment to organic and high-quality standards
- Take on responsibility for driver scheduling, optimizing routes and assignments to maximize efficiency and meet delivery deadlines.
Policy Coordinator
Berkeley Student Cooperative
Berkeley, CA
08.2022 - 08.2023
- Oversaw operations for a non profit student housing organization
- Orchestrated affordable housing outreach and recruitment
- Monitored budget adherence through detailed expenditure sheets
- Recruited and trained managers, organized managerial meetings
- Assisted in managing the alumni network
- Assisted in planning events for alumni
- In charge of creating and managing email campaigns asking for donations.
Development Intern
Story Force Entertainment
San Francisco
01.2022 - 05.2022
- Academy Award winning Documentary Company
- Completed structured frameworks and story boards for six documentaries over five months
- Sourced archival footage for the use of documentaries
- Researched leads
- Attended weekly meetings with Creative Director and Executive Producer to discuss the development of potential documentaries.
Sales Assistant
Robbins Research International
New York City
10.2018 - 03.2020
- Assisted the Sales Executive by providing comprehensive administrative support
- Organized meetings
- Composed and dispatched 200 daily cold emails and voicemails via Salesforce to potential and past clients
- Produced effective social media ads, notably increasing sales through Facebook campaigns
- Sustained client connections via calls and emails, addressing needs and goals
- Was present and on call for Tony Robbins Live Events Seminars, supporting Sales Executive's efforts.
Education
Bachelors of Fine Arts - Cinema
San Francisco State University
01.2023
Associates Degree - Business Administration
Borough of Manhattan Community College
01.2020
High School Diploma -
Leman Manhattan Preparatory School
01.2018
Skills
- Salesforce
- ERP
- Excel
- Google Suite
- Adobe Premiere Pro
- Photoshop
- Canva
Languages
- English
- Greek
References
References available upon request.
Timeline
Operations Assistant
Farm to People
09.2023 - Current
Policy Coordinator
Berkeley Student Cooperative
08.2022 - 08.2023
Development Intern
Story Force Entertainment
01.2022 - 05.2022
Sales Assistant
Robbins Research International
10.2018 - 03.2020
Bachelors of Fine Arts - Cinema
San Francisco State University
Associates Degree - Business Administration
Borough of Manhattan Community College
High School Diploma -
Leman Manhattan Preparatory School
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