Stella Madden
Silver Springs,MD
Summary
Accomplished recruitment professional experienced in improving organizational initiatives through the development of successful onboarding and recruitment of top talent. Supports comprehensive, high performance human resources roles that incite business excellence. Leverages exemplary strategic vision and tactical implementation abilities to access and improve human resource programs and processes to retain superior talent and reduce turnover. Distinguished recruiter offering diverse experience in full lifecycle recruiting, business needs forecasting and talent acquisition.
Overview
16
16
years of professional experience
Work History
Senior Recruiter
The Henry M. Jackson Foundation (HJF)
Bethesda, MD
05.2018 - Current
- Developed and implemented recruitment strategies to attract qualified candidates for open positions.
- Evaluated candidate qualifications by analyzing resumes and conducting reference checks.
- Collaborated with hiring managers to determine job requirements and develop job descriptions.
- Maintained relationships with external recruiters and staffing agencies to source candidates.
- Managed the full cycle of recruitment process from sourcing to onboarding new employees.
- Created job postings on corporate website and other online platforms for maximum visibility.
- Analyzed applicant data such as resumes, test scores, references, background checks.
- Provided guidance on compensation packages tailored to individual needs.
- Ensured compliance with all applicable laws related to employment practices.
- Advised management on best practices for interviewing techniques.
- Participated in career fairs and other recruiting events.
- Reported key metrics such as time-to-hire, cost-per-hire, quality-of-hire.
- Researched innovative ways to identify talent across different industries.
- Utilized social media networks to attract passive candidates.
- Contributed ideas towards improving existing recruitment processes and procedures.
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Managed candidate activity within Applicant Tracking System (ATS).
- Explained job duties, compensation and benefits to potential candidates.
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Negotiated salary and benefits packages with candidates.
Territory Manager
SPARKS GROUP
Rockville, MD
01.2013 - Current
- Manage all branch activity to produce revenue within assigned market
- Lead a team of recruitment professionals to deliver high level of service to clients, ensuring an ongoing relationship with every client and oversees the ongoing recruitment strategies to ensure the client's current and future needs are filled
- Drive sales through coordinated marketing efforts with the Business Development Manager
- Achieved 10% increase in revenue year over year and brought in $1M annually in new business through selling and forming strategic new partnerships
- Created training materials and email templates for company that is used during corporate training
- Personally, contributed to $50,000 annually in Direct Hire placement fees
- Grew and promoted 5 employees during tenure to other departments within organization and into team lead positions
Director of Placement
2U, Inc.
Landover, MD
01.2012 - 01.2013
- Steered overall aspects of clinical placement for top online Master of Nursing program in Georgetown University
- Applied key insights in formulating and coordinating the clinical placement strategy and methodology
- Delivered hands-on direction to a top-notch team of clinical placement specialists and coordinators, facilitating the placement function, including outreach and communication with supervising clinical staff, partner agencies, and faculty
- Utilized superior communication and interpersonal skills in establishing harmonious partnerships with hospitals, hospital systems, and private practices for clinical placements
- Optimized knowledge of students in clinical settings by identifying and securing appropriate sites and preceptors for them
- Executed diverse tasks, such as the preparation of budget, approval of budget expenditures, training and development of staff, orchestration of work schedules, and delegation of specific duties
- Supported resolution of partner concerns and issues related to program content and student expectations through implementation of cross training for internal cross functional teams
- Capitalized on industry expertise in designing and executing departmental policies, goals, objectives, and procedures in cooperation with partner, organization officials, and staff members
- Led and monitored personnel processes and determine staffing requirements; preside over the interviewing, hiring, and training of new employees
- Accelerated workflow production by restructuring and improving the entire department; provided substantial time for operational activities by eliminating time consuming administrative tasks from the workload of the Operations Team
- Significantly reduced errors and period of recognizing clinical sites by introducing processes and procedures, resulting in increase of employee productivity and overall departmental efficiency
- Spearheaded efforts in creating and handling service programs by efficiently planning and directing the staffing, training, and performance evaluations
- Obtained placements for all students ahead of actual deadline, thus meeting and surpassing placement expectation goal; consistently maintained 100% employee retention
Clinical Placement Coordinator
01.2011 - 01.2012
- Effectively trained new placement specialist while recognizing skill gaps of current placement specialists in collaboration with the Placement Training Team
- Gained national University recognition and accolades for superior performance and top-notch service
- Played an integral role in consistently achieving and exceeding placement goal in a timely manner
- Successfully exceeded partner's expectations while performing duties and completing all priorities, resulting in excellent customer service and total satisfaction; demonstrated positive attitude and gained client's trust
- Leveraged keen attention to detail in conducting detailed analysis and pre-qualifications of preceptors and clinical sites
- Facilitated in administering all facets of clinical placement and field sales for Georgetown University's online Master of Nursing program for specified territory and/or program
- Ensured accuracy and completeness in performing quality assurance checking on all preceptors and documents
- Collaborated with the counterpart at Georgetown University and Legal Team in negotiating and executing contract of clinical partnership agreements
- Served as primary point of contact for Eat24 between Cantonese restaurants
- Delivered key contributions in developing and implementing policies and procedures for the new department
- Played key role in establishment and design of customer relationship management (CRM) system
- Received commendations for successfully achieving placement goal 100% of the time
Director
FAVORITE HEALTHCARE STAFFING, INC.
Silver Spring, MD
01.2009 - 01.2011
- Employed hands-on and strategic management approaches in supervising overall office operations, including oversight of temporary and office staff, as well as recruitment of temporary employees and presiding over the office administration
- Showcased account management proficiencies in handling more than 100 clients while prospecting 50 new clients within one year
- Employed use of out-of-the-box thinking in formulating innovative sales strategy and techniques with the vice president; successfully executed to over 45 other offices
- Contributed to the achievement of company goals and objectives by bringing 25% in growth and branch sales; ranked in the top 10 branch managers in vendor management systems (VMS) among 45 branches
- Obtained accolades for outstanding management performance and selected to handle the Baltimore office; improved an underperforming branch into a successful one
- Drove business toward sustainable profitability by generating additional $50K in monthly revenue through sales of temp work technology staffing solution
- Enhanced revenue by increasing sales and operational profits within six months of employment
Manager of Placement
Silver Springs, MD
01.2012
- Leveraged in-depth familiarity on all operational aspects of the placement department; demonstrated expertise on programs and processes, including collaboration with clinical placement specialist as a part of other clinical placement specialist training process
- Motivated the team to meet goals established by the director by designing creative and effective methods and processes
- Ensured consistent adherence of university policies to overall departmental operations
- Accurately managed and monitored performance and frequent reports related to placement activities
- Managed daily office operations and promptly responded to all customers service requests, thus enabling the director to focus on and resolve high-priority strategic issues.
Education
Bachelor of Business Administration & Bachelor of Science - Sociology
University of Maryland
College Park, MDSkills
- Compensation Negotiations
- Staffing & Mobility
- Diversity & Inclusion
- ATS Systems & Design
- Recruitment Strategies
- Social Media Recruitment
- Process Improvements
- Forecasting & Strategy
- Microsoft Office Suite: Word, Excel, PowerPoint; SalesForcecom, Adobe Acrobat Pro
- Compensation Negotiation
- Applicant Tracking Systems
- Social Media Recruiting
- Candidate Sourcing
- Interviewing techniques
- Salary and benefits negotiations
- Project Management
- Process Improvement
- Performance Evaluation
- LinkedIn Sourcing
- Compensation analysis
- Job Description Development
- Compensation packages
- International recruiting
- Full cycle recruiting
Accomplishments
- Compensation certificate
- Recognized by CIO Look as Top 2023 HR Professional Influencer
- Recognized as top sourcer in department
Timeline
Senior Recruiter
The Henry M. Jackson Foundation (HJF)
05.2018 - Current
Territory Manager
SPARKS GROUP
01.2013 - Current
Director of Placement
2U, Inc.
01.2012 - 01.2013
Manager of Placement
01.2012
Clinical Placement Coordinator
01.2011 - 01.2012
Director
FAVORITE HEALTHCARE STAFFING, INC.
01.2009 - 01.2011
Bachelor of Business Administration & Bachelor of Science - Sociology
University of Maryland
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